Bug 1681041

Summary:	GTK native print dialog not displaying
Product:	Red Hat Enterprise Linux 7	Reporter:	Andrew Mike <amike>
Component:	libreoffice	Assignee:	Caolan McNamara <caolanm>
Status:	CLOSED WONTFIX	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	7.7	CC:	alanm, caolanm, desktop-qa-list, jwright, mkolbas
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	1681002	Environment:
Last Closed:	2019-02-25 16:11:57 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1681002, 1691287
Bug Blocks:

Description Andrew Mike 2019-02-25 15:55:33 UTC

+++ This bug was initially created as a clone of Bug #1681002 +++

Description of problem: The GTK-native print dialogs will not display when enabled in the LibreOffice advanced settings.


Version-Release number of selected component (if applicable):
libreoffice-writer-5.3.6.1-19.el7

How reproducible: Consistently

Steps to Reproduce:
1. Go to Tools > Options in the menus.
2. Select LibreOffice > Advanced in the left pane.
3. In the right pane, under "Optional Features", check the box marked "Enable experimental features".
4. 7. Click OK to close the Options window. Restart LibreOffice when prompted.
5. After LibreOffice restarts, go to Tools > Options in the menus.
6. Select LibreOffice > General in the left pane.
7. In the right pane, under "Print Dialogs", uncheck "Use LibreOffice dialogs". 8. Click OK to close the Options window.
9. Attempt to print the document on the screen by selecting File > Print from the menus, clicking the printer icon in the toolbar, or pressing the printer hotkey (Ctrl+P) by default.

Actual results:

Program continues as normal with no print dialog appearing.

Expected results:

GTK-native print dialog appears on the screen and enables printing workflow through the GTK-native interface.

Additional info:
- This appears to be an issue with RHEL as far back as RHEL 6.
- LibreOffice native print dialogs appear to be working properly.
- This may be blocking the ability for LibreOffice to print to Samba-authenticated printers, as it's currently unclear whether LibreOffice's native print dialog implements authentication checking for Samba-authenticated printers.
-

Comment 2 Andrew Mike 2019-02-25 16:01:13 UTC

One more thing -- after the repro procedure is followed, trying to open the print dialog does take focus from the main window for a split second, so it looks like a dialog is being created before going away again.

Comment 3 Caolan McNamara 2019-02-25 16:11:54 UTC

That dialog, explicitly tucked away under experimental, never really worked properly. And IIRC it can't really be made to work correctly in a way that is satisfactory enough to turn it into the default dialog. Once upon a time we hoped that there would be a new gnome/gtk print dialog that we could use instead of the old/current one which doesn't meet our requirements, which I recall spending some effort on writing up to pass along to that effort. Didn't happen yet. I don't think there's any point trying to make that experimental print dialog functionality work because it just won't be usable as a replacement for the current print dialog.

Comment 4 RHEL Program Management 2019-02-25 16:11:57 UTC

Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.