RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1691287 - LibreOffice does not prompt for printer authentication
Summary: LibreOffice does not prompt for printer authentication
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: libreoffice
Version: 8.2
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: rc
: 8.0
Assignee: Caolan McNamara
QA Contact: Desktop QE
URL:
Whiteboard:
: 1681002 (view as bug list)
Depends On:
Blocks: 1681041
TreeView+ depends on / blocked
 
Reported: 2019-03-21 10:55 UTC by Divya
Modified: 2020-09-28 08:33 UTC (History)
5 users (show)

Fixed In Version: libreoffice-6.0.6.1-18.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-11-05 20:54:23 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
fixed patch (12.62 KB, application/mbox)
2019-08-12 19:43 UTC, Caolan McNamara
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Document Foundation 53029 0 None None None 2019-03-21 10:55:07 UTC
Red Hat Product Errata RHBA-2019:3354 0 None None None 2019-11-05 20:54:28 UTC

Description Divya 2019-03-21 10:55:08 UTC
Description of problem:
Libreoffice does not prompt for printer authentication. So printing to authenticated windows printers, for example, does not work from LibreOffice.
Version-Release number of selected component (if applicable):

How reproducible:
Always

Steps to Reproduce:
1. Open a document in libreoffice and submit for printing. Printer should be configured for authentication

Actual results:
Authentical dialog does not pop up for username and password.

Expected results:
Authentication dialog should pop allowing the user to authenticate and get the document printed.

Additional info:
There is an upstream bugzilla for the same issue available at https://bugs.documentfoundation.org/show_bug.cgi?id=53029.

Comment 1 Caolan McNamara 2019-03-21 11:07:36 UTC
*** Bug 1681002 has been marked as a duplicate of this bug. ***

Comment 2 Caolan McNamara 2019-03-26 12:13:44 UTC
submitted https://gerrit.libreoffice.org/#/c/69739/ for upstream master

Comment 4 Bill Sanford 2019-06-25 14:56:37 UTC
Verified as Sanity Only.

Comment 5 Jiri Koten 2019-06-25 14:58:03 UTC
Hi Divya,

can I ask You to verify the bz?

Thank You!

-Jiri

Comment 9 Caolan McNamara 2019-08-12 19:43:48 UTC
Created attachment 1603032 [details]
fixed patch

I can reproduce the crash

to set up an env where this can be reproduced add a printer, then

service cups stop

edit /etc/cups/printers.conf
add a line to the printer conf of

AuthInfoRequired username, password

save and
service cups start
now print to the printer from gedit and confirm there is a authentication dialog. Try from LibreOffice, right now it crashes, when clearly it shouldn't. nullptr reference on a forgotten field

Comment 15 Bill Sanford 2019-08-20 13:41:12 UTC
Divya, the build has been updated and you should have the customer test with the libreoffice-6.0.6.1-19.el8 build.

Comment 19 errata-xmlrpc 2019-11-05 20:54:23 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:3354


Note You need to log in before you can comment on or make changes to this bug.