Bug 168370
Summary: | applet fails to notify user about failed jobs | ||||||||
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Product: | [Fedora] Fedora | Reporter: | John Levon <levon> | ||||||
Component: | system-config-printer | Assignee: | Tim Waugh <twaugh> | ||||||
Status: | CLOSED RAWHIDE | QA Contact: | |||||||
Severity: | medium | Docs Contact: | |||||||
Priority: | medium | ||||||||
Version: | 8 | ||||||||
Target Milestone: | --- | ||||||||
Target Release: | --- | ||||||||
Hardware: | x86_64 | ||||||||
OS: | Linux | ||||||||
Whiteboard: | |||||||||
Fixed In Version: | 0.7.82.1-1.fc9 | Doc Type: | Bug Fix | ||||||
Doc Text: | Story Points: | --- | |||||||
Clone Of: | Environment: | ||||||||
Last Closed: | 2008-03-03 17:33:49 UTC | Type: | --- | ||||||
Regression: | --- | Mount Type: | --- | ||||||
Documentation: | --- | CRM: | |||||||
Verified Versions: | Category: | --- | |||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||
Embargoed: | |||||||||
Bug Depends On: | |||||||||
Bug Blocks: | 235705 | ||||||||
Attachments: |
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Description
John Levon
2005-09-15 14:24:20 UTC
Created attachment 118854 [details]
PostScript file that crashes ijs gimp print
Please edit /etc/cups/cupsd.conf so that the "LogLevel" line reads:
LogLevel debug2
Then run these commands:
/sbin/service cups stop
>/var/log/cups/error_log
/sbin/service cups start
Submit the print job again, and when it fails please attach the
/var/log/cups/error_log file.
Created attachment 119223 [details]
CUPS error log
This looks like the error: D [24/Sep/2005:12:54:13 +0000] [Job 23] Error: /invalidfont in -dict- D [24/Sep/2005:12:54:13 +0000] [Job 23] Operand stack: D [24/Sep/2005:12:54:13 +0000] [Job 23] OFCJPE+StarSymbol-Identity-H --dict:7/10(G)-- Font OFCJPE+StarSymbol-Identity-H --dict:7/10(G)-- OFCJPE+StarSymbol-Identity-H D [24/Sep/2005:12:54:13 +0000] [Job 23] Execution stack: D [24/Sep/2005:12:54:13 +0000] [Job 23] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 3 8 %oparray_pop 3 8 %oparray_pop --nostringval-- --nostringval-- --nostringval-- 7 9 %oparray_pop --nostringval-- 7 9 %oparray_pop --nostringval-- --nostringval-- D [24/Sep/2005:12:54:13 +0000] [Job 23] Dictionary stack: D [24/Sep/2005:12:54:13 +0000] [Job 23] --dict:1079/1123(ro)(G)-- --dict:0/20(G)-- --dict:78/200(L)-- --dict:36/89(L)-- --dict:76/160(ro)(L)-- --dict:63/78(ro)(L)-- --dict:8/25(L)-- --dict:27/35(ro)(L)-- --dict:17/17(ro)(G)-- D [24/Sep/2005:12:54:13 +0000] [Job 23] Current allocation mode is local D [24/Sep/2005:12:54:13 +0000] [Job 23] Last OS error: 2 D [24/Sep/2005:12:54:13 +0000] [Job 23] GNU Ghostscript 7.07: Unrecoverable error, exit code 1 What about the 'dmesg' messages you mentioned? Could you paste them in please? Oh, sorry, it was just the one message and you already included it.. Okay, it looks to me as though the segfault is harmless and not causing the file to be impossible to print. In particular, this /invalidfont message is also seen from 'evince a.ps' for me. Perhaps you need to embed the fonts you are using into the PostScript file. Wow. Two bugs, and you WONTFIX? First, a segfault in RH-supplied code is NEVER not a bug, regardless of how harmless it is. Feel free to assign priority appropriately, but it is a bug. Second, the lack of any useful feedback. I would at least expect a syslog message. If it worked like it should, I would get something back from KDE too. gimp-print will soon be replaced by Gutenprint. In any case, fixing a crash that only happens when ghostscript has decided the job is unprintable is always going to be low priority. As for feedback: you get the error_log message, and perhaps eggcups ought to notify you of failed jobs. > low priority That's fine, thanks. > eggcups ought to notify you of failed jobs That would certainly fix the issue. This report targets the FC3 or FC4 products, which have now been EOL'd. Could you please check that it still applies to a current Fedora release, and either update the target product or close it ? Thanks. Moving to system-config-printer. The applet needs to notify about failed jobs. |