Bug 1698443
| Summary: | subscription-manager-gui: Status displays as "Keep your system up to date by registering" even though system is registered and covered by valid subscription | ||||||||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Shwetha Kallesh <skallesh> | ||||||||||
| Component: | subscription-manager | Assignee: | candlepin-bugs | ||||||||||
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> | ||||||||||
| Severity: | high | Docs Contact: | |||||||||||
| Priority: | high | ||||||||||||
| Version: | 7.7 | CC: | csnyder, jhnidek, jomurphy, jsefler, wpoteat | ||||||||||
| Target Milestone: | rc | Keywords: | Regression, Triaged | ||||||||||
| Target Release: | --- | ||||||||||||
| Hardware: | Unspecified | ||||||||||||
| OS: | Unspecified | ||||||||||||
| Whiteboard: | |||||||||||||
| Fixed In Version: | subscription-manager-1.24.8-1 | Doc Type: | If docs needed, set a value | ||||||||||
| Doc Text: | Story Points: | --- | |||||||||||
| Clone Of: | Environment: | ||||||||||||
| Last Closed: | 2019-08-06 12:57:25 UTC | Type: | Bug | ||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||
| Documentation: | --- | CRM: | |||||||||||
| Verified Versions: | Category: | --- | |||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||
| Embargoed: | |||||||||||||
| Attachments: |
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When you get to this point, what does the CLI status command give you for the system status? Created attachment 1568783 [details]
system status on cli and gui
system status is "current" on cli when GUI Status is still "Keep your system up to date by registering"
*** Bug 1698485 has been marked as a duplicate of this bug. *** Created attachment 1575088 [details]
Status when system is red
Verification:
[root@kvm-01-guest09 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.7.0-1
subscription management rules: 5.37
subscription-manager: 1.24.8-1.el7
Created attachment 1575113 [details]
Overall status when system is green
moving the bug to verified based on above 2 attachments Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2019:2008 |
Created attachment 1554187 [details] Observe the status even though installed product is green Description of problem: subscription-manager-gui: Status displays as "Keep your system up to date by registering" even though system is registered and covered by valid subscription Version-Release number of selected component (if applicable): [root@amd-pike-05 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.3.16-1 subscription management rules: 5.35 subscription-manager: 1.24.3-1.el7 How reproducible: Steps to Reproduce: 1. Launch GUI 2.Register and auto-attach subscriptions 3.Observe the status displayed at the top of "Installed Products" Tab Actual results: "Keep your system up to date by registering" Expected results: Current Additional info: