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Bug 1698443 - subscription-manager-gui: Status displays as "Keep your system up to date by registering" even though system is registered and covered by valid subscription
Summary: subscription-manager-gui: Status displays as "Keep your system up to date by ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.7
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: ---
Assignee: candlepin-bugs
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
: 1698485 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-04-10 11:34 UTC by Shwetha Kallesh
Modified: 2019-08-06 12:57 UTC (History)
5 users (show)

Fixed In Version: subscription-manager-1.24.8-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-08-06 12:57:25 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Observe the status even though installed product is green (192.57 KB, image/png)
2019-04-10 11:34 UTC, Shwetha Kallesh
no flags Details
system status on cli and gui (316.46 KB, image/png)
2019-05-15 05:03 UTC, Shwetha Kallesh
no flags Details
Status when system is red (321.93 KB, image/png)
2019-05-30 06:30 UTC, Shwetha Kallesh
no flags Details
Overall status when system is green (331.63 KB, image/png)
2019-05-30 06:44 UTC, Shwetha Kallesh
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 2081 0 None None None 2020-02-17 15:08:48 UTC
Red Hat Product Errata RHBA-2019:2008 0 None None None 2019-08-06 12:57:48 UTC

Description Shwetha Kallesh 2019-04-10 11:34:24 UTC
Created attachment 1554187 [details]
Observe the status even though installed product is green

Description of problem:
subscription-manager-gui: Status displays as "Keep your system up to date by registering" even though system is registered and covered by valid subscription

Version-Release number of selected component (if applicable):
[root@amd-pike-05 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.16-1
subscription management rules: 5.35
subscription-manager: 1.24.3-1.el7


How reproducible:


Steps to Reproduce:

1. Launch GUI 
2.Register and auto-attach subscriptions
3.Observe the status displayed at the top of "Installed Products" Tab

Actual results:
"Keep your system up to date by registering"

Expected results:
Current


Additional info:

Comment 4 William Poteat 2019-05-13 23:27:18 UTC
When you get to this point, what does the CLI status command give you for the system status?

Comment 5 Shwetha Kallesh 2019-05-15 05:03:46 UTC
Created attachment 1568783 [details]
system status on cli and gui

system status is "current" on cli when GUI Status is still "Keep your system up to date by registering"

Comment 6 Chris Snyder 2019-05-28 18:19:53 UTC
*** Bug 1698485 has been marked as a duplicate of this bug. ***

Comment 8 Shwetha Kallesh 2019-05-30 06:30:49 UTC
Created attachment 1575088 [details]
Status when system is red

Verification:
[root@kvm-01-guest09 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.7.0-1
subscription management rules: 5.37
subscription-manager: 1.24.8-1.el7

Comment 9 Shwetha Kallesh 2019-05-30 06:44:50 UTC
Created attachment 1575113 [details]
Overall status when system is green

Comment 10 Shwetha Kallesh 2019-05-30 06:53:03 UTC
moving the bug to verified based on above 2 attachments

Comment 12 errata-xmlrpc 2019-08-06 12:57:25 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:2008


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