Bug 1711231
| Summary: | Getting error "undefined method `>' for nil:NilClass [vm_cloud/explorer]" while accessing cloudforms instance | ||||||
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| Product: | Red Hat CloudForms Management Engine | Reporter: | Nikhil Gupta <ngupta> | ||||
| Component: | Providers | Assignee: | Adam Grare <agrare> | ||||
| Status: | CLOSED DUPLICATE | QA Contact: | Omri Hochman <ohochman> | ||||
| Severity: | medium | Docs Contact: | Red Hat CloudForms Documentation <cloudforms-docs> | ||||
| Priority: | medium | ||||||
| Version: | 5.9.9 | CC: | jfrey, jhardy, jprause, mshriver, obarenbo | ||||
| Target Milestone: | GA | ||||||
| Target Release: | cfme-future | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2019-05-20 07:13:36 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | Bug | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | CFME Core | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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This looks like a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1624535 What version exactly is the customer on? It cfme-5.9.4. After updating the cloudforms to latest version i.e. 5.9.9, I am not seeing this issue. Thank you Adam. *** This bug has been marked as a duplicate of bug 1624535 *** |
Created attachment 1569991 [details] Error screenshot Description of problem: Cannot see content on cfme instance running on OpenStack provider. Version-Release number of selected component (if applicable): OpenStack 10 cfme-5.9 How reproducible: Alwasy Steps to Reproduce: 1. Run an cfme instance without flavor on OSP10 2. Add OSP10 provider to CF 3. Go to Compute -> Clouds -> Tenants -> Click on tenant -> Click on Instances 4. Then click on 'cfme' instance Actual results: ~~~ Unexpected error encountered Error text: undefined method `>' for nil:NilClass [vm_cloud/explorer] ~~~ Expected results: Should be able to access instance details.