Bug 1730698
| Summary: | Canon CanoScan Lide 300 scanner detected but driver does not work | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Dipankar Das <paagol> | ||||
| Component: | sane-backends | Assignee: | Nils Philippsen <nphilipp> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | unspecified | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 30 | CC: | nphilipp, roger.k.wells, thibault.north, zdohnal | ||||
| Target Milestone: | --- | Keywords: | Reopened | ||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | sane-backends-1.0.27-24.fc30 | Doc Type: | If docs needed, set a value | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2019-07-31 01:04:40 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Description
Dipankar Das
2019-07-17 11:52:02 UTC
Hi Dipankar, thank you for reporting the issue! Would you mind telling me if it is regression (scanner worked in the past)? Would you mind attaching a file with logs called debug.log gathered by following command: $ SANE_DEBUG_DLL=255 SANE_DEBUG_SANEI_USB=255 scanimage -L &> debug.log (In reply to Zdenek Dohnal from comment #1) > Hi Dipankar, > > thank you for reporting the issue! Would you mind telling me if it is > regression (scanner worked in the past)? Would you mind attaching a file > with logs called debug.log gathered by following command: > > $ SANE_DEBUG_DLL=255 SANE_DEBUG_SANEI_USB=255 scanimage -L &> debug.log Dear Zdenek What I have got to do with this command? Please tell me, I don't know anything here. Thank you anyway. (In reply to Dipankar Das from comment #2) > (In reply to Zdenek Dohnal from comment #1) > > Hi Dipankar, > > > > thank you for reporting the issue! Would you mind telling me if it is > > regression (scanner worked in the past)? Would you mind answering the question? It can help me understand if it is regression against old versions of sane-backends or the support is missing completely. >> Would you mind attaching a file > > with logs called debug.log gathered by following command: > > > > $ SANE_DEBUG_DLL=255 SANE_DEBUG_SANEI_USB=255 scanimage -L &> debug.log > > Dear Zdenek > > What I have got to do with this command? Please tell me, I don't know > anything here. Please use it in your terminal, it will create file called 'debug.log' which please attach to this bugzilla. Thank you in advance! > > Thank you anyway. Created attachment 1591467 [details]
file debug.log.
Actually, CanoScan LiDE 300 is not supported by stable sane-backends yet, but I backported the patch for adding its support. Would you mind testing if it works? There is a scratch build https://koji.fedoraproject.org/koji/taskinfo?taskID=36319980 where: 1) click on your desired architecture 2) you will see links to rpms 3) copy the links 4) issue command with acquired links: $ sudo dnf -y install <link1> ... <linkN> Please wait a bit, I'll supply successful build. Successful build: https://koji.fedoraproject.org/koji/taskinfo?taskID=36320429 (In reply to Zdenek Dohnal from comment #7) > Successful build: > https://koji.fedoraproject.org/koji/taskinfo?taskID=36320429 Pasting here the whole output: [dd@mamdo ~]$ su - Password: [root@mamdo ~]# dnf install /home/dd/sane-backends-1.0.27-24.fc30.x86_64.rpm Last metadata expiration check: 0:15:06 ago on Thu 18 Jul 2019 07:15:09 PM IST. Error: Problem: conflicting requests - nothing provides sane-backends-libs(x86-64) = 1.0.27-24.fc30 needed by sane-backends-1.0.27-24.fc30.x86_64 (try to add '--skip-broken' to skip uninstallable packages) [root@mamdo ~]# dnf --skip-broken install /home/dd/sane-backends-1.0.27-24.fc30.x86_64.rpm Last metadata expiration check: 0:15:55 ago on Thu 18 Jul 2019 07:15:09 PM IST. Dependencies resolved. Problem: conflicting requests - nothing provides sane-backends-libs(x86-64) = 1.0.27-24.fc30 needed by sane-backends-1.0.27-24.fc30.x86_64 ============================================================================================================================================================================================== Package Architecture Version Repository Size ============================================================================================================================================================================================== Skipping packages with broken dependencies: sane-backends x86_64 1.0.27-24.fc30 @commandline 763 k Transaction Summary ============================================================================================================================================================================================== Skip 1 Package Nothing to do. Complete! ============================================================================================ After the installation done I tried to get the result of 'sane-find-scanner' and 'scanimage -L': [dd@mamdo ~]$ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. found USB scanner (vendor=0x04a9 [Canon], product=0x1913 [LiDE 300]) at libusb:002:003 could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x046d/0xc077 at 003:003: Access denied (insufficient permissions) could not open USB device 0x04d9/0x1203 at 003:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. [dd@mamdo ~]$ scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). 'xsane' coule not find the device even after this installation. You need to install other rpms from the build at the same time as you install sane-backends package. You did not install sane-backends successfully. Please run this in your terminal: $ sudo dnf -y install https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-libs-1.0.27-24.fc30.x86_64.rpm This is whole thing that happened on the command-line, logged-in as root: [root@mamdo ~]# dnf -y install https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-libs-1.0.27-24.fc30.x86_64.rpm Last metadata expiration check: 0:16:20 ago on Thu 18 Jul 2019 09:21:26 PM IST. sane-backends-1.0.27-24.fc30.x86_64.rpm 201 kB/s | 763 kB 00:03 sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64.rpm 14 kB/s | 29 kB 00:02 sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64.rpm 511 kB/s | 2.3 MB 00:04 sane-backends-libs-1.0.27-24.fc30.x86_64.rpm 33 kB/s | 79 kB 00:02 Error: Problem 1: problem with installed package sane-backends-drivers-scanners-1.0.27-23.fc30.i686 - package sane-backends-drivers-scanners-1.0.27-23.fc30.i686 requires sane-backends = 1.0.27-23.fc30, but none of the providers can be installed - cannot install both sane-backends-1.0.27-24.fc30.x86_64 and sane-backends-1.0.27-23.fc30.x86_64 - conflicting requests Problem 2: problem with installed package sane-backends-drivers-cameras-1.0.27-23.fc30.i686 - sane-backends-drivers-cameras-1.0.27-23.fc30.i686 has inferior architecture - cannot install both sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64 and sane-backends-drivers-cameras-1.0.27-23.fc30.x86_64 - conflicting requests Problem 3: problem with installed package sane-backends-daemon-1.0.27-23.fc30.x86_64 - package sane-backends-daemon-1.0.27-23.fc30.x86_64 requires sane-backends-libs(x86-64) = 1.0.27-23.fc30, but none of the providers can be installed - cannot install both sane-backends-libs-1.0.27-24.fc30.x86_64 and sane-backends-libs-1.0.27-23.fc30.x86_64 - conflicting requests Problem 4: problem with installed package sane-backends-libs-1.0.27-23.fc30.i686 - sane-backends-libs-1.0.27-23.fc30.i686 has inferior architecture - cannot install both sane-backends-libs-1.0.27-24.fc30.x86_64 and sane-backends-libs-1.0.27-23.fc30.x86_64 - package sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64 requires sane-backends-libs(x86-64) = 1.0.27-24.fc30, but none of the providers can be installed - conflicting requests (try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages) [root@mamdo ~]# dnf --skip-broken --allowerasing -y install https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-libs-1.0.27-24.fc30.x86_64.rpm Last metadata expiration check: 0:17:42 ago on Thu 18 Jul 2019 09:21:26 PM IST. sane-backends-1.0.27-24.fc30.x86_64.rpm 216 kB/s | 763 kB 00:03 sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64.rpm 18 kB/s | 29 kB 00:01 sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64.rpm 458 kB/s | 2.3 MB 00:05 sane-backends-libs-1.0.27-24.fc30.x86_64.rpm 41 kB/s | 79 kB 00:01 Dependencies resolved. Nothing to do. Complete! [root@mamdo ~]# After this installation was complete I logged out from 'root' and as a normal user: [dd@mamdo ~]$ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. found USB scanner (vendor=0x04a9 [Canon], product=0x1913 [LiDE 300]) at libusb:002:003 could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x046d/0xc077 at 003:003: Access denied (insufficient permissions) could not open USB device 0x04d9/0x1203 at 003:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. [dd@mamdo ~]$ scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). [dd@mamdo ~]$ xsane This time too 'xsane' could not find the device You have i686 arch, but you chose x86_64 arch in https://bugzilla.redhat.com/show_bug.cgi?id=1730698#c8 ... so I thought you know your arch and supplied you links for x86 rpms... Please issue this command: dnf -y install https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-drivers-cameras-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-drivers-scanners-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-libs-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-daemon-1.0.27-24.fc30.i686.rpm (In reply to Zdenek Dohnal from comment #12) > You have i686 arch, but you chose x86_64 arch in > https://bugzilla.redhat.com/show_bug.cgi?id=1730698#c8 ... so I thought you > know your arch and supplied you links for x86 rpms... > > Please issue this command: > > dnf -y install > https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-1. > 0.27-24.fc30.i686.rpm > https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends- > drivers-cameras-1.0.27-24.fc30.i686.rpm > https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends- > drivers-scanners-1.0.27-24.fc30.i686.rpm > https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends- > libs-1.0.27-24.fc30.i686.rpm > https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends- > daemon-1.0.27-24.fc30.i686.rpm Dear Friend Dohnal I do not know these differences -- but for almost a decade now I am using 64-bit version of Fedora. Are you sure it is i686? And if that is, should I go on using 64bit version? Installing those packages the way you wanted created this result. I am pasting the whole thing here: dnf -y install https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-drivers-cameras-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-drivers-scanners-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-libs-1.0.27-24.fc30.i686.rpm https://kojipkgs.fedoraproject.org//work/tasks/431/36320431/sane-backends-daemon-1.0.27-24.fc30.i686.rpm Last metadata expiration check: 0:03:12 ago on Fri 19 Jul 2019 04:22:28 PM IST. sane-backends-1.0.27-24.fc30.i686.rpm 239 kB/s | 765 kB 00:03 sane-backends-drivers-cameras-1.0.27-24.fc30.i686.rpm 15 kB/s | 31 kB 00:02 sane-backends-drivers-scanners-1.0.27-24.fc30.i686.rpm 485 kB/s | 2.4 MB 00:05 sane-backends-libs-1.0.27-24.fc30.i686.rpm 34 kB/s | 85 kB 00:02 sane-backends-daemon-1.0.27-24.fc30.i686.rpm 17 kB/s | 34 kB 00:01 Dependencies resolved. ============================================================================================================================================================================================== Package Architecture Version Repository Size ============================================================================================================================================================================================== Installing: sane-backends i686 1.0.27-24.fc30 @commandline 765 k sane-backends-daemon i686 1.0.27-24.fc30 @commandline 34 k Upgrading: sane-backends-drivers-cameras i686 1.0.27-24.fc30 @commandline 31 k sane-backends-drivers-scanners i686 1.0.27-24.fc30 @commandline 2.4 M sane-backends-libs i686 1.0.27-24.fc30 @commandline 85 k Transaction Summary ============================================================================================================================================================================================== Install 2 Packages Upgrade 3 Packages Total size: 3.3 M Downloading Packages: Running transaction check Transaction check succeeded. Running transaction test Error: Transaction check error: file /usr/lib/udev/hwdb.d/20-sane-backends.hwdb from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/lib/udev/rules.d/65-sane-backends.rules from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-abaton.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-apple.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-artec.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-avision.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-bh.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-canon.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-canon630u.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-canon_pp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-coolscan.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-coolscan2.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-coolscan3.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-dc210.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-dc240.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-dc25.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-dll.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-dmc.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-epson.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-epson2.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-epsonds.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-genesys.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-gphoto2.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-gt68xx.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hp3500.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hp3900.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hp4200.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hp5400.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hp5590.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hpljm1005.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hpsj5s.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-hs2p.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-ibm.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-leo.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-lexmark.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-ma1509.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-magicolor.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-matsushita.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-microtek.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-microtek2.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-mustek.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-mustek_pp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-mustek_usb.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-mustek_usb2.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-nec.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-net.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-niash.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-p5.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-pie.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-pieusb.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-pixma.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-plustek.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-plustek_pp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-qcam.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-ricoh.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-rts8891.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-s9036.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-sceptre.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-sharp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-sm3600.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-sm3840.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-snapscan.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-st400.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-stv680.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-tamarack.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-teco1.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-teco2.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-teco3.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-test.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-u12.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-umax.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-umax1220u.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-umax_pp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-v4l.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man5/sane-xerox_mfp.5.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 file /usr/share/man/man7/sane.7.gz from install of sane-backends-1.0.27-24.fc30.i686 conflicts with file from package sane-backends-1.0.27-23.fc30.x86_64 Error Summary ------------- Is there any way to be sure my machine is i686 or x86_64? I used three commands to determine the architecture of my machine. Reproducing here all the three results: [dd@mamdo ~]$ uname -m x86_64 [dd@mamdo ~]$ uname -a Linux mamdo.ddnet 5.1.17-300.fc30.x86_64 #1 SMP Wed Jul 10 15:20:27 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux [dd@mamdo ~]$ lscpu Architecture: x86_64 CPU op-mode(s): 32-bit, 64-bit Byte Order: Little Endian Address sizes: 36 bits physical, 48 bits virtual CPU(s): 4 On-line CPU(s) list: 0-3 Thread(s) per core: 1 Core(s) per socket: 4 Socket(s): 1 NUMA node(s): 1 Vendor ID: GenuineIntel CPU family: 6 Model: 58 Model name: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz Stepping: 9 CPU MHz: 1596.368 CPU max MHz: 3500.0000 CPU min MHz: 1600.0000 BogoMIPS: 6185.87 Virtualization: VT-x L1d cache: 32K L1i cache: 32K L2 cache: 256K L3 cache: 6144K NUMA node0 CPU(s): 0-3 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt dtherm ida arat pln pts md_clear flush_l1d [dd@mamdo ~]$ As these criteria are indicating, as I know from the Net, it seems my machine is x86_64, IMHO. Hmm... your machine is x86_64, but you have sane-backends packages installed as i686. Please issue those commands: $ sudo dnf remove sane-backends sane-backends-libs sane-backends-drivers-cameras sane-backends-drivers-scanners $ sudo dnf -y install https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-cameras-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-drivers-scanners-1.0.27-24.fc30.x86_64.rpm https://kojipkgs.fedoraproject.org//work/tasks/432/36320432/sane-backends-libs-1.0.27-24.fc30.x86_64.rpm Thank you! A lot of thanks Dear Dohnal -- finally it worked. Dear Dohnal it is not working once again. I reinstalled some of the packages like wine xsane xsane-gimp and after that xsane is not working once again. Last time after sane-find-scanner did get it, 'scanimage -L' was showing the proper details and after that 'xsane' worked. Now nothing other than 'sane-find-scanner' is working. I am now going to do once again the steps that you told me before it worked. I went through your steps in Comment 15. Then I ran these three: sane-find-scanner scanimage -L xsane 'xsane' I had to install. Now it is working fine. But -- which packages I should NOT install once again? FEDORA-2019-62a7424aaf has been submitted as an update to Fedora 30. https://bodhi.fedoraproject.org/updates/FEDORA-2019-62a7424aaf sane-backends-1.0.27-24.fc30 has been pushed to the Fedora 30 testing repository. If problems still persist, please make note of it in this bug report. See https://fedoraproject.org/wiki/QA:Updates_Testing for instructions on how to install test updates. You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2019-62a7424aaf Today when I tried to work with the scanner, it did not. Again that 'device not found' on xsan. Once again I had to go through the steps of Comment 15. The first step was: sudo dnf remove sane-backends sane-backends-libs sane-backends-drivers-cameras sane-backends-drivers-scanners This action generated this list of packages removed: Removed: sane-backends-1.0.27-23.fc30.x86_64 sane-backends-drivers-cameras-1.0.27-23.fc30.x86_64 sane-backends-drivers-cameras-1.0.27-23.fc30.i686 sane-backends-drivers-scanners-1.0.27-23.fc30.x86_64 sane-backends-drivers-scanners-1.0.27-23.fc30.i686 sane-backends-libs-1.0.27-23.fc30.x86_64 sane-backends-libs-1.0.27-23.fc30.i686 wine-4.12.1-1.fc30.x86_64 xsane-0.999-33.fc30.x86_64 gd-2.2.5-8.fc30.i686 isdn4k-utils-3.27-17.fc30.x86_64 isdn4k-utils-3.27-17.fc30.i686 isdn4k-utils-data-3.27-17.fc30.noarch libXpm-3.5.12-9.fc30.i686 libexif-0.6.21-19.fc30.i686 libgphoto2-2.5.21-3.fc30.i686 libieee1284-0.2.11-30.fc30.x86_64 libieee1284-0.2.11-30.fc30.i686 libtool-ltdl-2.4.6-29.fc30.i686 libv4l-1.16.5-3.fc30.i686 libva-2.4.1-1.fc30.i686 libvkd3d-1.1-2.fc30.x86_64 libvkd3d-1.1-2.fc30.i686 libwebp-1.0.2-2.fc30.i686 mesa-libOSMesa-19.0.8-1.fc30.x86_64 mesa-libOSMesa-19.0.8-1.fc30.i686 mesa-vulkan-drivers-19.0.8-1.fc30.i686 mingw32-wine-gecko-2.47-2.fc26.noarch mingw64-wine-gecko-2.47-2.fc26.noarch mpg123-libs-1.25.10-2.fc30.i686 samba-common-tools-2:4.10.5-1.fc30.x86_64 samba-winbind-2:4.10.5-1.fc30.x86_64 samba-winbind-clients-2:4.10.5-1.fc30.x86_64 samba-winbind-modules-2:4.10.5-1.fc30.x86_64 spirv-tools-libs-2019.1-1.fc30.i686 unixODBC-2.3.7-4.fc30.x86_64 unixODBC-2.3.7-4.fc30.i686 vulkan-loader-1.1.97.0-0.fc30.i686 wine-alsa-4.12.1-1.fc30.x86_64 wine-alsa-4.12.1-1.fc30.i686 wine-arial-fonts-4.12.1-1.fc30.noarch wine-capi-4.12.1-1.fc30.x86_64 wine-capi-4.12.1-1.fc30.i686 wine-cms-4.12.1-1.fc30.x86_64 wine-cms-4.12.1-1.fc30.i686 wine-common-4.12.1-1.fc30.noarch wine-core-4.12.1-1.fc30.x86_64 wine-core-4.12.1-1.fc30.i686 wine-courier-fonts-4.12.1-1.fc30.noarch wine-desktop-4.12.1-1.fc30.noarch wine-filesystem-4.12.1-1.fc30.noarch wine-fixedsys-fonts-4.12.1-1.fc30.noarch wine-fonts-4.12.1-1.fc30.noarch wine-ldap-4.12.1-1.fc30.x86_64 wine-ldap-4.12.1-1.fc30.i686 wine-marlett-fonts-4.12.1-1.fc30.noarch wine-mono-4.9.0-1.fc30.noarch wine-ms-sans-serif-fonts-4.12.1-1.fc30.noarch wine-openal-4.12.1-1.fc30.x86_64 wine-openal-4.12.1-1.fc30.i686 wine-opencl-4.12.1-1.fc30.x86_64 wine-opencl-4.12.1-1.fc30.i686 wine-pulseaudio-4.12.1-1.fc30.x86_64 wine-pulseaudio-4.12.1-1.fc30.i686 wine-small-fonts-4.12.1-1.fc30.noarch wine-symbol-fonts-4.12.1-1.fc30.noarch wine-system-fonts-4.12.1-1.fc30.noarch wine-systemd-4.12.1-1.fc30.noarch wine-tahoma-fonts-4.12.1-1.fc30.noarch wine-times-new-roman-fonts-4.12.1-1.fc30.noarch wine-twain-4.12.1-1.fc30.x86_64 wine-twain-4.12.1-1.fc30.i686 wine-wingdings-fonts-4.12.1-1.fc30.noarch Then sane-find-scanner and scanimage -L worked fine. I had to install xsane and I did my scan. But what pushed the scanner from working to non-working. As we can see in the list, it gives a lot of wine packages. And recently I had to re-install wine after the earlier time I had to remove all those listed packages. I think it is wine that is doing this. To test my hypothesis I did sudo dnf install wine and for dependency the system installed all these: Dependencies resolved. ============================================================================================================================================================================================== Package Architecture Version Repository Size ============================================================================================================================================================================================== Installing: wine x86_64 4.12.1-1.fc30 updates 12 k Upgrading: libsmbclient x86_64 2:4.10.6-0.fc30 updates 71 k libwbclient x86_64 2:4.10.6-0.fc30 updates 44 k mesa-libGL i686 19.1.3-1.fc30 updates 161 k mesa-libGL x86_64 19.1.3-1.fc30 updates 150 k mesa-libglapi i686 19.1.3-1.fc30 updates 36 k mesa-libglapi x86_64 19.1.3-1.fc30 updates 36 k mesa-vulkan-drivers x86_64 19.1.3-1.fc30 updates 2.5 M samba-client x86_64 2:4.10.6-0.fc30 updates 547 k samba-client-libs x86_64 2:4.10.6-0.fc30 updates 4.8 M samba-common noarch 2:4.10.6-0.fc30 updates 142 k samba-common-libs x86_64 2:4.10.6-0.fc30 updates 98 k samba-libs x86_64 2:4.10.6-0.fc30 updates 103 k Installing dependencies: libv4l i686 1.16.5-3.fc30 updates 183 k mesa-libOSMesa i686 19.1.3-1.fc30 updates 2.7 M mesa-libOSMesa x86_64 19.1.3-1.fc30 updates 2.5 M mesa-vulkan-drivers i686 19.1.3-1.fc30 updates 2.7 M samba-common-tools x86_64 2:4.10.6-0.fc30 updates 381 k samba-winbind x86_64 2:4.10.6-0.fc30 updates 469 k samba-winbind-clients x86_64 2:4.10.6-0.fc30 updates 73 k samba-winbind-modules x86_64 2:4.10.6-0.fc30 updates 51 k wine-alsa i686 4.12.1-1.fc30 updates 70 k wine-alsa x86_64 4.12.1-1.fc30 updates 74 k wine-arial-fonts noarch 4.12.1-1.fc30 updates 99 k wine-capi i686 4.12.1-1.fc30 updates 17 k wine-capi x86_64 4.12.1-1.fc30 updates 17 k wine-cms i686 4.12.1-1.fc30 updates 40 k wine-cms x86_64 4.12.1-1.fc30 updates 44 k wine-common noarch 4.12.1-1.fc30 updates 65 k wine-core i686 4.12.1-1.fc30 updates 84 M wine-core x86_64 4.12.1-1.fc30 updates 88 M wine-courier-fonts noarch 4.12.1-1.fc30 updates 89 k wine-desktop noarch 4.12.1-1.fc30 updates 113 k wine-filesystem noarch 4.12.1-1.fc30 updates 46 k wine-fixedsys-fonts noarch 4.12.1-1.fc30 updates 24 k wine-fonts noarch 4.12.1-1.fc30 updates 11 k wine-ldap i686 4.12.1-1.fc30 updates 86 k wine-ldap x86_64 4.12.1-1.fc30 updates 92 k wine-marlett-fonts noarch 4.12.1-1.fc30 updates 23 k wine-mono noarch 4.9.0-1.fc30 updates 64 M wine-ms-sans-serif-fonts noarch 4.12.1-1.fc30 updates 1.6 M wine-openal i686 4.12.1-1.fc30 updates 21 k wine-openal x86_64 4.12.1-1.fc30 updates 24 k wine-opencl i686 4.12.1-1.fc30 updates 27 k wine-opencl x86_64 4.12.1-1.fc30 updates 29 k wine-pulseaudio i686 4.12.1-1.fc30 updates 61 k wine-pulseaudio x86_64 4.12.1-1.fc30 updates 64 k wine-small-fonts noarch 4.12.1-1.fc30 updates 26 k wine-symbol-fonts noarch 4.12.1-1.fc30 updates 37 k wine-system-fonts noarch 4.12.1-1.fc30 updates 30 k wine-systemd noarch 4.12.1-1.fc30 updates 12 k wine-tahoma-fonts noarch 4.12.1-1.fc30 updates 115 k wine-times-new-roman-fonts noarch 4.12.1-1.fc30 updates 105 k wine-twain i686 4.12.1-1.fc30 updates 93 k wine-twain x86_64 4.12.1-1.fc30 updates 100 k wine-wingdings-fonts noarch 4.12.1-1.fc30 updates 24 k gd i686 2.2.5-8.fc30 fedora 135 k isdn4k-utils i686 3.27-17.fc30 fedora 1.1 M isdn4k-utils x86_64 3.27-17.fc30 fedora 1.1 M isdn4k-utils-data noarch 3.27-17.fc30 fedora 323 k libXpm i686 3.5.12-9.fc30 fedora 56 k libexif i686 0.6.21-19.fc30 fedora 346 k libgphoto2 i686 2.5.21-3.fc30 fedora 1.4 M libieee1284 i686 0.2.11-30.fc30 fedora 41 k libtool-ltdl i686 2.4.6-29.fc30 fedora 36 k libva i686 2.4.1-1.fc30 fedora 86 k libvkd3d i686 1.1-2.fc30 fedora 157 k libvkd3d x86_64 1.1-2.fc30 fedora 150 k libwebp i686 1.0.2-2.fc30 fedora 274 k mingw32-wine-gecko noarch 2.47-2.fc26 fedora 48 M mingw64-wine-gecko noarch 2.47-2.fc26 fedora 49 M mpg123-libs i686 1.25.10-2.fc30 fedora 212 k sane-backends-libs i686 1.0.27-23.fc30 fedora 85 k spirv-tools-libs i686 2019.1-1.fc30 fedora 1.2 M unixODBC i686 2.3.7-4.fc30 fedora 428 k unixODBC x86_64 2.3.7-4.fc30 fedora 411 k vulkan-loader i686 1.1.97.0-0.fc30 fedora 109 k Installing weak dependencies: sane-backends-drivers-cameras i686 1.0.27-23.fc30 fedora 31 k sane-backends-drivers-scanners i686 1.0.27-23.fc30 fedora 2.4 M Downgrading: sane-backends x86_64 1.0.27-23.fc30 fedora 763 k sane-backends-drivers-cameras x86_64 1.0.27-23.fc30 fedora 29 k sane-backends-drivers-scanners x86_64 1.0.27-23.fc30 fedora 2.3 M sane-backends-libs x86_64 1.0.27-23.fc30 fedora 79 k ----------------------------------------------- The last five lines, I think are doing the things: 'downgrading'. This time I did not hit y and my scanner is still working. But no wine. What to do now? I am using my Bookshelf SW from 1998, I am quite dependent on it. And it needs wine to run. How I can use it together with my scanner? Wait until new sane-backends update will get into stable repos or enable testing repo when installing sane-backends for now. sane-backends-1.0.27-24.fc30 has been pushed to the Fedora 30 stable repository. If problems still persist, please make note of it in this bug report. |