Bug 1733449
| Summary: | Scanner on an HP AIO printer is not detected unless libsane-hpaio is installed | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Douglas <doug.hs> | ||||
| Component: | hplip | Assignee: | David King <amigadave> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | unspecified | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 30 | CC: | amigadave, doug.hs, igor.raits, jridky, metherid, negativo17, tkorbar, twaugh, zdohnal | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | hplip-3.19.6-3.fc30 | Doc Type: | If docs needed, set a value | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2019-08-05 00:59:23 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Problem solved by installing `libsane-hpaio`. For convenience, I suggest this package be added as a dependency of `hplip`. Without it, all-in-one printers will not have scanner support. I forgot to mention that I'm running Fedora MATE-Compiz. I tried the LXQt and Xfce Spins too. It's the same there. On Fedora Workstation, however, the scanner works out of the box. It should be the same for the Spins, I believe. Hi Douglas, thank you for reporting the issue, I'll update the package in several hours. FEDORA-2019-4caf665fc8 has been submitted as an update to Fedora 30. https://bodhi.fedoraproject.org/updates/FEDORA-2019-4caf665fc8 hplip-3.19.6-3.fc30 has been pushed to the Fedora 30 testing repository. If problems still persist, please make note of it in this bug report. See https://fedoraproject.org/wiki/QA:Updates_Testing for instructions on how to install test updates. You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2019-4caf665fc8 hplip-3.19.6-3.fc30 has been pushed to the Fedora 30 stable repository. If problems still persist, please make note of it in this bug report. |
Created attachment 1593595 [details] journalctl Description of problem: The scanner from this AIO HP printer is not showing up on Simple-Scan. Only the integrated Webcam shows up as an option. Version-Release number of selected component (if applicable): 3.32.2.1 How reproducible: Always Steps to Reproduce: 1. Install HPLIP 2. AIO printer via wireless connection. 3. Actual results: Scanner not detected Expected results: Scanner should work. But it doesn't Additional info: Tried adding myself to groups 'sys' and 'lp'