Bug 1733449 - Scanner on an HP AIO printer is not detected unless libsane-hpaio is installed
Summary: Scanner on an HP AIO printer is not detected unless libsane-hpaio is installed
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: hplip
Version: 30
Hardware: x86_64
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: David King
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-07-26 06:26 UTC by Douglas
Modified: 2019-08-05 00:59 UTC (History)
9 users (show)

Fixed In Version: hplip-3.19.6-3.fc30
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2019-08-05 00:59:23 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
journalctl (2.42 MB, text/plain)
2019-07-26 06:26 UTC, Douglas
no flags Details

Description Douglas 2019-07-26 06:26:32 UTC
Created attachment 1593595 [details]
journalctl

Description of problem:
The scanner from this AIO HP printer is not showing up on Simple-Scan. Only the integrated Webcam shows up as an option.

Version-Release number of selected component (if applicable):
3.32.2.1

How reproducible:
Always

Steps to Reproduce:
1. Install HPLIP
2. AIO printer via wireless connection.
3.

Actual results:
Scanner not detected

Expected results:
Scanner should work. But it doesn't

Additional info:
Tried adding myself to groups 'sys' and 'lp'

Comment 1 Douglas 2019-07-27 21:57:21 UTC
Problem solved by installing `libsane-hpaio`. For convenience, I suggest this package be added as a dependency of `hplip`. Without it, all-in-one printers will not have scanner support.

I forgot to mention that I'm running Fedora MATE-Compiz. I tried the LXQt and Xfce Spins too. It's the same there.
On Fedora Workstation, however, the scanner works out of the box. It should be the same for the Spins, I believe.

Comment 2 Zdenek Dohnal 2019-07-29 08:10:22 UTC
Hi Douglas,

thank you for reporting the issue, I'll update the package in several hours.

Comment 3 Fedora Update System 2019-07-29 08:32:38 UTC
FEDORA-2019-4caf665fc8 has been submitted as an update to Fedora 30. https://bodhi.fedoraproject.org/updates/FEDORA-2019-4caf665fc8

Comment 4 Fedora Update System 2019-07-30 00:56:08 UTC
hplip-3.19.6-3.fc30 has been pushed to the Fedora 30 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2019-4caf665fc8

Comment 5 Fedora Update System 2019-08-05 00:59:23 UTC
hplip-3.19.6-3.fc30 has been pushed to the Fedora 30 stable repository. If problems still persist, please make note of it in this bug report.


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