Bug 1738594

Summary: Nextcloud client 2.5.2-2.fc30 not working anymore (symbol lookup error)
Product: [Fedora] Fedora Reporter: mlaverdiere <marco.laverdiere>
Component: nextcloud-clientAssignee: Germano Massullo <germano.massullo>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 30CC: claudiorodrigo, comzeradd, germano.massullo, hkario, mailinglists, nb, nonamedotc, thetaeridanus
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Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: nextcloud-client-2.6.1-1.fc31 nextcloud-client-2.6.1-1.fc30 nextcloud-client-2.6.1-1.fc29 Doc Type: If docs needed, set a value
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Last Closed: 2019-11-11 01:06:10 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Bug Depends On: 1739232    
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Description mlaverdiere 2019-08-07 14:22:50 UTC
After a recent upgrade (distro-sync), nextcloud-client (2.5.2-2.fc30) is not working anymore on Fedora 30.

Trying to start it from the terminal gives this error:

nextcloud: symbol lookup error: /lib64/libQt5WebEngineCore.so.5: undefined symbol: _ZN3re23RE23Arg9parse_intEPKciPv

The appimage of the client (Nextcloud-2.5.2-x86_64) provided by Nextcloud.com does work though.

Comment 1 Mukundan Ragavan 2019-08-08 01:16:21 UTC
I see the same thing on my system. Do you have updates-testing repo enabled?

Comment 2 Mukundan Ragavan 2019-08-08 01:38:29 UTC
I am also currently using the appimage. :(

Comment 3 mlaverdiere 2019-08-08 10:30:54 UTC
Yes, finally it turns out that updates-testing repo was enabled. I disabled it and did a distro-sync which downgraded some packages, and now nextcloud-client is working again. I'm not sure about that, but I would suspect that the qt5-qtwayland package (as available in the updates-testing repo) was causing the problem.

Comment 4 Mukundan Ragavan 2019-08-08 21:51:33 UTC
what version of qt5-qtwayland package does nextcloud-client work with?

I am unable to get it to run.

Comment 5 mlaverdiere 2019-08-09 10:18:44 UTC
Version of qt5-qtwayland I have installed from updates repo (with Nextcloud client working) is 5.12.4-4.fc30.

Again, I'm not sure if the problem is realy related to this package.

Comment 6 Bill 2019-08-13 11:53:22 UTC
Same problem here. I hadn't noticed for a few days as I hadn't being using nextcloud until I noticed earlier that a file I had copied hadn't synced to the nextcloud server. I realised the client was broken. I found this fault report and disabled the updates-testing repo followed by a distro-sync. That has fixed the problem. The distro-sync downgraded 93 packages on my machine so I can't be certain the two qt packages are the cause but it seems most likely:


    Downgrade  qt-settings-30.2-1.fc30.noarch                                  
    Downgraded qt-settings-30.3-1.fc30.noarch                                   
    Downgrade  qt5-qtwayland-5.12.4-4.fc30.x86_64                               
    Downgraded qt5-qtwayland-5.12.4-7.fc30.x86_64

Comment 7 Bill 2019-08-13 12:02:25 UTC
The interesting thing is that I just re-enable updates-testing and applied all the updates and the nextcloud client appears to be fine. Curious?

System
    Upgrade  qt-settings-30.3-1.fc30.noarch                                   @updates-testing
    Upgraded qt-settings-30.2-1.fc30.noarch                                   @@System
    Upgrade  qt5-qtwayland-5.12.4-7.fc30.x86_64                               @updates-testing
    Upgraded qt5-qtwayland-5.12.4-4.fc30.x86_64                               @@System

Comment 8 Mukundan Ragavan 2019-08-13 21:24:05 UTC
nextcloud-client will be fixed if re2 is downgraded.

The offending update has been withdrawn. The package you want for the client to work is re2-20160401-8.fc30.x86_64.

Comment 9 Hubert Kario 2019-08-16 10:26:39 UTC
downgrading re2 should help, see bug 1672014

Comment 10 Germano Massullo 2019-09-22 12:06:19 UTC
can you please test it against 2.6.3?

Comment 11 Fedora Update System 2019-11-07 11:13:03 UTC
FEDORA-2019-6ad9cf7edc has been submitted as an update to Fedora 29. https://bodhi.fedoraproject.org/updates/FEDORA-2019-6ad9cf7edc

Comment 12 Fedora Update System 2019-11-07 11:13:25 UTC
FEDORA-2019-282b17f3a1 has been submitted as an update to Fedora 30. https://bodhi.fedoraproject.org/updates/FEDORA-2019-282b17f3a1

Comment 13 Fedora Update System 2019-11-07 11:13:41 UTC
FEDORA-2019-4e4292468f has been submitted as an update to Fedora 31. https://bodhi.fedoraproject.org/updates/FEDORA-2019-4e4292468f

Comment 14 Fedora Update System 2019-11-07 11:39:15 UTC
FEDORA-2019-6ad9cf7edc has been submitted as an update to Fedora 29. https://bodhi.fedoraproject.org/updates/FEDORA-2019-6ad9cf7edc

Comment 15 Fedora Update System 2019-11-09 23:20:20 UTC
nextcloud-client-2.6.1-1.fc31 has been pushed to the Fedora 31 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2019-4e4292468f

Comment 16 Fedora Update System 2019-11-10 00:39:03 UTC
nextcloud-client-2.6.1-1.fc30 has been pushed to the Fedora 30 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2019-282b17f3a1

Comment 17 Fedora Update System 2019-11-10 04:35:29 UTC
nextcloud-client-2.6.1-1.fc29 has been pushed to the Fedora 29 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2019-6ad9cf7edc

Comment 18 Fedora Update System 2019-11-11 01:06:10 UTC
nextcloud-client-2.6.1-1.fc31 has been pushed to the Fedora 31 stable repository. If problems still persist, please make note of it in this bug report.

Comment 19 Fedora Update System 2019-11-18 01:17:37 UTC
nextcloud-client-2.6.1-1.fc30 has been pushed to the Fedora 30 stable repository. If problems still persist, please make note of it in this bug report.

Comment 20 Fedora Update System 2019-11-18 01:51:42 UTC
nextcloud-client-2.6.1-1.fc29 has been pushed to the Fedora 29 stable repository. If problems still persist, please make note of it in this bug report.