Bug 1745599

Summary:	SmartState Analysis on EC2 provider is failing with "No route is configured on gateway"
Product:	Red Hat CloudForms Management Engine	Reporter:	Satyajit Bulage <sbulage>
Component:	SmartState Analysis	Assignee:	Hui Song <hsong>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Satyajit Bulage <sbulage>
Severity:	high	Docs Contact:	Red Hat CloudForms Documentation <cloudforms-docs>
Priority:	medium
Version:	5.11.0	CC:	hsong, obarenbo, roliveri, simaishi
Target Milestone:	GA	Keywords:	Regression
Target Release:	5.11.0	Flags:	mfeifer: mirror+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	5.11.0.27	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2019-12-13 14:55:19 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	Bug
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1739188

Description Satyajit Bulage 2019-08-26 13:07:18 UTC

Description of problem: Perform SSA on EC2 instance and watch evm.log for agent.
After initiating SSA on instance, getting error: "No route is configured on gateway". Agent is created successfully but SSA job fails after 3000 seconds.


Version-Release number of selected component (if applicable):5.11.0.21.20190821214526_b0060d0


How reproducible:100%


Steps to Reproduce:
1. Add EC2 provider.
2. Perform SSA on instance 
3.

Actual results: SSA is working.


Expected results:It should scan instance without any error.


Additional info:
Working perfectly on latest CF 5.10.9

Comment 6 Hui Song 2019-09-03 14:32:29 UTC

After working with Satyajit in his environment 10.8.198.22, we found the docker image simaishi/amazon-ssa:5.11.0.21 couldn't start in the deployed agent. It worked with older 5.10 docker image. Please create new docker image and test with it.

Comment 18 Satyajit Bulage 2019-09-30 14:57:38 UTC

Getting error after using image: "RHEL-Atomic_7.4_HVM_GA-20180104-x86_64-1-Access2-GP2",
which is available in the CFME appliance.

Able to perform SSA on EC2 provider by using Satoe's docker image.
AMI images used: "RHEL-Atomic_7.7_HVM_GA-20190923-x86_64-0-Access2-GP2", which succeed SSA
without any error.

Verified Version: 5.11.0.26.20190924195550_5e9327b

Comment 25 Satyajit Bulage 2019-10-04 07:52:34 UTC

Able to perform SSA on EC2 provider by using Satoe's private docker image without any error.

Default AMI image used which is: RHEL-Atomic_7.7_HVM_GA-20190923-x86_64-0-Access2-GP2.

Verified Version: 5.11.0.27.20191001204742_d9cf38b