Bug 1745599 - SmartState Analysis on EC2 provider is failing with "No route is configured on gateway"
Summary: SmartState Analysis on EC2 provider is failing with "No route is configured o...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: SmartState Analysis
Version: 5.11.0
Hardware: Unspecified
OS: Unspecified
medium
high
Target Milestone: GA
: 5.11.0
Assignee: Hui Song
QA Contact: Satyajit Bulage
Red Hat CloudForms Documentation
URL:
Whiteboard:
Depends On:
Blocks: 1739188
TreeView+ depends on / blocked
 
Reported: 2019-08-26 13:07 UTC by Satyajit Bulage
Modified: 2019-12-13 14:55 UTC (History)
4 users (show)

Fixed In Version: 5.11.0.27
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2019-12-13 14:55:19 UTC
Category: Bug
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:
mfeifer: mirror+


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Description Satyajit Bulage 2019-08-26 13:07:18 UTC
Description of problem: Perform SSA on EC2 instance and watch evm.log for agent.
After initiating SSA on instance, getting error: "No route is configured on gateway". Agent is created successfully but SSA job fails after 3000 seconds.


Version-Release number of selected component (if applicable):5.11.0.21.20190821214526_b0060d0


How reproducible:100%


Steps to Reproduce:
1. Add EC2 provider.
2. Perform SSA on instance 
3.

Actual results: SSA is working.


Expected results:It should scan instance without any error.


Additional info:
Working perfectly on latest CF 5.10.9

Comment 6 Hui Song 2019-09-03 14:32:29 UTC
After working with Satyajit in his environment 10.8.198.22, we found the docker image simaishi/amazon-ssa:5.11.0.21 couldn't start in the deployed agent. It worked with older 5.10 docker image. Please create new docker image and test with it.

Comment 18 Satyajit Bulage 2019-09-30 14:57:38 UTC
Getting error after using image: "RHEL-Atomic_7.4_HVM_GA-20180104-x86_64-1-Access2-GP2",
which is available in the CFME appliance.

Able to perform SSA on EC2 provider by using Satoe's docker image.
AMI images used: "RHEL-Atomic_7.7_HVM_GA-20190923-x86_64-0-Access2-GP2", which succeed SSA
without any error.

Verified Version: 5.11.0.26.20190924195550_5e9327b

Comment 25 Satyajit Bulage 2019-10-04 07:52:34 UTC
Able to perform SSA on EC2 provider by using Satoe's private docker image without any error.

Default AMI image used which is: RHEL-Atomic_7.7_HVM_GA-20190923-x86_64-0-Access2-GP2.

Verified Version: 5.11.0.27.20191001204742_d9cf38b


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