Bug 1750800

Summary:	Chargeback reports not working
Product:	Red Hat CloudForms Management Engine	Reporter:	mheppler
Component:	Reporting	Assignee:	Libor Pichler <lpichler>
Status:	CLOSED NOTABUG	QA Contact:	Tasos Papaioannou <tpapaioa>
Severity:	urgent	Docs Contact:	Red Hat CloudForms Documentation <cloudforms-docs>
Priority:	urgent
Version:	5.10.9	CC:	dmetzger, gekis, gtanzill, jprause, obarenbo, simaishi, tpapaioa
Target Milestone:	GA	Keywords:	TestOnly, ZStream
Target Release:	5.12.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1753280 1767791 (view as bug list)		Environment:
Last Closed:	2020-06-10 12:35:52 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	Bug
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1753280, 1767791

Description mheppler 2019-09-10 13:47:04 UTC

Description of problem:

Whole problem is described in case 02467877 (https://gss.my.salesforce.com/5002K00000gl9Ik)

Customer is not able to get Chargeback reports, error found in logs:

[----] E, [2019-09-10T10:31:06.699283 #20209:42af54] ERROR -- : MIQ(ChargebackVm.vms) Unable to find tenant '70000000000001'. Calculating chargeback costs aborted.
[----] E, [2019-09-10T10:31:06.699708 #20209:42af54] ERROR -- : [MiqException::Error]: Unable to find tenant '70000000000001'  Method:[block (2 levels) in <class:LogProxy>]
[----] W, [2019-09-10T10:31:06.719612 #20209:42af54]  WARN -- : <AuditFailure> MIQ(Async.rescue in _async_generate_table) userid: [xxhladij.net] - Unable to find tenant '70000000000001'
[----] E, [2019-09-10T10:31:06.728710 #20209:42af54] ERROR -- : MIQ(MiqQueue#deliver) Message id: [98000000012640], Error: [Unable to find tenant '70000000000001']

All files are attached to case, including database dump.

Reprod is baking (waiting for DB restore now), IP is 10.44.130.172 (in BRQ lab).