Hi Rodolfo
Yes, customer installation is RPM based and a new package is enough for them. The reason for asking hot fix from us is to keep neutron version in proper order so there is no mismatches between them.
BR,
Tomppa
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2020:0770