Bug 1778568

Summary:	Horizon GUI Unable to Retrieve instance list after FFW upgrade to Queen
Product:	Red Hat OpenStack	Reporter:	Shailesh Chhabdiya <schhabdi>
Component:	python-django-horizon	Assignee:	RHOS Maint <rhos-maint>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Beth White <beth.white>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	13.0 (Queens)	CC:	athomas, jbuchta, jrist, ltamagno, maydin, mwitt, rdopiera, takirby
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Hardware:	Unspecified
OS:	Linux
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Last Closed:	2020-01-15 02:53:06 UTC	Type:	Bug
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Description Shailesh Chhabdiya 2019-12-02 04:17:33 UTC

Description of problem:

After performing FFW upgrade, were unable to retrieve instance list from horizon GUI as admin or regular users. There was no issue when retrieving instance list from CLI.

Version-Release number of selected component (if applicable):
Red Hat OpenStack 13

Actual results:
List was empty.

Expected results:
List should have been displayed

Comment 1 Shailesh Chhabdiya 2019-12-02 04:19:07 UTC

Hello team,

Below was log displayed in horizon_logs
~~~
Horizon Log  when trying to retrieve instance list :

2019-11-21 04:14:46,654 62 WARNING horizon.exceptions Recoverable error: This service is older (v15) than the minimum (v30) version of the rest of the deployment. Unable to continue. (HTTP 400) (Request-ID: req-99b8be00-e88a-4d54-8859-51d101a7c384)
~~~

Regards,
Shailesh Chhabdiya

Comment 5 melanie witt 2019-12-11 02:10:47 UTC

(In reply to Shailesh Chhabdiya from comment #1)
> Hello team,
> 
> Below was log displayed in horizon_logs
> ~~~
> Horizon Log  when trying to retrieve instance list :
> 
> 2019-11-21 04:14:46,654 62 WARNING horizon.exceptions Recoverable error:
> This service is older (v15) than the minimum (v30) version of the rest of
> the deployment. Unable to continue. (HTTP 400) (Request-ID:
> req-99b8be00-e88a-4d54-8859-51d101a7c384)
> ~~~
> 
> Regards,
> Shailesh Chhabdiya

This was a bug [1] that was fixed in version openstack-nova-17.0.10-10.el7ost of OSP13.

Was the FFW upgrade to at least this OSP13 version?

[1] https://bugzilla.redhat.com/show_bug.cgi?id=1750044

Comment 9 melanie witt 2020-01-15 02:53:06 UTC

Closing this out as this issue is fixed in version openstack-nova-17.0.10-10.el7ost of OSP13.

If a minor update cannot be done in an environment for whatever reason, it is safe to manually workaround the problem by removing database records in the 'services' table if the 'deleted' column != 0.