Bug 1778568 - Horizon GUI Unable to Retrieve instance list after FFW upgrade to Queen
Summary: Horizon GUI Unable to Retrieve instance list after FFW upgrade to Queen
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: python-django-horizon
Version: 13.0 (Queens)
Hardware: Unspecified
OS: Linux
unspecified
medium
Target Milestone: ---
: ---
Assignee: RHOS Maint
QA Contact: Beth White
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-12-02 04:17 UTC by Shailesh Chhabdiya
Modified: 2023-03-24 16:15 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-01-15 02:53:06 UTC
Target Upstream Version:
Embargoed:


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Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker DFGUI-1478 0 None None None 2022-08-11 09:07:55 UTC
Red Hat Issue Tracker OSP-6005 0 None None None 2022-08-11 08:58:08 UTC

Description Shailesh Chhabdiya 2019-12-02 04:17:33 UTC
Description of problem:

After performing FFW upgrade, were unable to retrieve instance list from horizon GUI as admin or regular users. There was no issue when retrieving instance list from CLI.

Version-Release number of selected component (if applicable):
Red Hat OpenStack 13

Actual results:
List was empty.

Expected results:
List should have been displayed

Comment 1 Shailesh Chhabdiya 2019-12-02 04:19:07 UTC
Hello team,

Below was log displayed in horizon_logs
~~~
Horizon Log  when trying to retrieve instance list :

2019-11-21 04:14:46,654 62 WARNING horizon.exceptions Recoverable error: This service is older (v15) than the minimum (v30) version of the rest of the deployment. Unable to continue. (HTTP 400) (Request-ID: req-99b8be00-e88a-4d54-8859-51d101a7c384)
~~~

Regards,
Shailesh Chhabdiya

Comment 5 melanie witt 2019-12-11 02:10:47 UTC
(In reply to Shailesh Chhabdiya from comment #1)
> Hello team,
> 
> Below was log displayed in horizon_logs
> ~~~
> Horizon Log  when trying to retrieve instance list :
> 
> 2019-11-21 04:14:46,654 62 WARNING horizon.exceptions Recoverable error:
> This service is older (v15) than the minimum (v30) version of the rest of
> the deployment. Unable to continue. (HTTP 400) (Request-ID:
> req-99b8be00-e88a-4d54-8859-51d101a7c384)
> ~~~
> 
> Regards,
> Shailesh Chhabdiya

This was a bug [1] that was fixed in version openstack-nova-17.0.10-10.el7ost of OSP13.

Was the FFW upgrade to at least this OSP13 version?

[1] https://bugzilla.redhat.com/show_bug.cgi?id=1750044

Comment 9 melanie witt 2020-01-15 02:53:06 UTC
Closing this out as this issue is fixed in version openstack-nova-17.0.10-10.el7ost of OSP13.

If a minor update cannot be done in an environment for whatever reason, it is safe to manually workaround the problem by removing database records in the 'services' table if the 'deleted' column != 0.


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