Bug 1803846

Summary:	Red Hat Insights Risk Summary shows systems at risk while there are none
Product:	Red Hat Satellite	Reporter:	Kenny Tordeurs <ktordeur>
Component:	RH Cloud - Insights	Assignee:	satellite6-bugs <satellite6-bugs>
Status:	CLOSED ERRATA	QA Contact:	Mirek Długosz <mzalewsk>
Severity:	low	Docs Contact:
Priority:	high
Version:	6.7.0	CC:	ehelms, lphiri, mhulan, mzalewsk, rexwhite
Target Milestone:	6.8.0	Keywords:	Triaged
Target Release:	Unused
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	tfm-rubygem-redhat_access-2.2.11	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1832583 (view as bug list)		Environment:
Last Closed:	2020-10-27 13:00:29 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Kenny Tordeurs 2020-02-17 15:22:21 UTC

Description of problem:
Red Hat Insights Risk Summary shows systems at risk while there are none.


Version-Release number of selected component (if applicable):
satellite-6.7.0-5.beta.el7sat.noarch

How reproducible:
Unsure

Steps to Reproduce:
1.
2.
3.

Actual results:
16 system(s) have critical issues.

Expected results:
0 critical issues

Additional info:

Comment 9 Lindani Phiri 2020-02-19 16:02:54 UTC

@kenny 

Can you capture and share foreman debug logs for both while opening the widgets in the UI?

Lindani

Comment 20 Mirek Długosz 2020-06-19 16:07:16 UTC

branch_id query parameter is included in requests send to access.redhat.com by widget.


Tested on:
Satellite 6.8.0 snap 5
pulp-server-2.21.2-1.el7sat.noarch
satellite-6.8.0-0.4.beta.el7sat.noarch
foreman-2.1.0-0.20.rc2.el7sat.noarch
katello-3.16.0-0.3.rc1.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-2.0.7-1.el7sat.noarch

Comment 23 errata-xmlrpc 2020-10-27 13:00:29 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366