Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
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Bug 1803846

Summary: Red Hat Insights Risk Summary shows systems at risk while there are none
Product: Red Hat Satellite Reporter: Kenny Tordeurs <ktordeur>
Component: RH Cloud - InsightsAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED ERRATA QA Contact: Mirek Długosz <mzalewsk>
Severity: low Docs Contact:
Priority: high    
Version: 6.7.0CC: ehelms, lphiri, mhulan, mzalewsk, rexwhite
Target Milestone: 6.8.0Keywords: Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: tfm-rubygem-redhat_access-2.2.11 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1832583 (view as bug list) Environment:
Last Closed: 2020-10-27 13:00:29 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Kenny Tordeurs 2020-02-17 15:22:21 UTC 
Description of problem:
Red Hat Insights Risk Summary shows systems at risk while there are none.


Version-Release number of selected component (if applicable):
satellite-6.7.0-5.beta.el7sat.noarch

How reproducible:
Unsure

Steps to Reproduce:
1.
2.
3.

Actual results:
16 system(s) have critical issues.

Expected results:
0 critical issues

Additional info:
Comment 9 Lindani Phiri 2020-02-19 16:02:54 UTC 
@kenny 

Can you capture and share foreman debug logs for both while opening the widgets in the UI?

Lindani
Comment 20 Mirek Długosz 2020-06-19 16:07:16 UTC 
branch_id query parameter is included in requests send to access.redhat.com by widget.


Tested on:
Satellite 6.8.0 snap 5
pulp-server-2.21.2-1.el7sat.noarch
satellite-6.8.0-0.4.beta.el7sat.noarch
foreman-2.1.0-0.20.rc2.el7sat.noarch
katello-3.16.0-0.3.rc1.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-2.0.7-1.el7sat.noarch
Comment 23 errata-xmlrpc 2020-10-27 13:00:29 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366