Bug 1806352

Summary:	[RFE] Add Integration with SAP Early Watch Reports
Product:	Red Hat Hybrid Cloud Console (console.redhat.com)	Reporter:	Jaylin Zhou <zzhou>
Component:	Advisor	Assignee:	Rob Williams <robwilli>
Status:	CLOSED DEFERRED	QA Contact:	Brandon Schneider <bschneid>
Severity:	low	Docs Contact:
Priority:	high
Version:	unspecified	CC:	bschneid, robwilli, tejones, tjones, xialiu
Target Milestone:	---	Keywords:	FutureFeature
Target Release:	---	Flags:	zzhou: needinfo-
Hardware:	Unspecified
OS:	Unspecified
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Clone Of:
Clones:	1807227 (view as bug list)		Environment:
Last Closed:	2020-10-26 14:19:07 UTC	Type:	Bug
Regression:	---	Mount Type:	---
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1807227

Description Jaylin Zhou 2020-02-24 01:24:11 UTC

Description of problem:


Every SAP customer that sees Insights is asking for integration with SAP Early Watch reports and/or SAP Solution Manager. They would like to be able to work from a single UI when managing/monitoring their SAP systems.

 

As a first level of support, we could add links to the SAP EW report PDFs from Insights. This would check the box initially until we can add additional support. Insights is already a differentiation from Suse. Adding this feature would seal the deal with many customers.


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Comment 2 Dave Johnson 2020-02-24 02:15:51 UTC

Please assess the impact of this issue and update the severity accordingly.  Please refer to https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity for a reminder on each severity's definition.

If it's something like a tracker bug where it doesn't matter, please set the severity to Low.

Comment 5 Ted Jones 2020-04-06 16:33:19 UTC

An additional point of integration is an SNMP Trap Adaptor from SAP. This allows alerts to be forwared to a 3rd party tool like Insight via Web API or log files. See https://drive.google.com/file/d/1q3I4wPaamdOS8G2qXQWd_J0o4Jua_CZW/view?usp=sharing