Bug 1806352 - [RFE] Add Integration with SAP Early Watch Reports
Summary: [RFE] Add Integration with SAP Early Watch Reports
Keywords:
Status: CLOSED DEFERRED
Alias: None
Product: Red Hat Hybrid Cloud Console (console.redhat.com)
Classification: Red Hat
Component: Advisor
Version: unspecified
Hardware: Unspecified
OS: Unspecified
high
low
Target Milestone: ---
: ---
Assignee: Rob Williams
QA Contact: Brandon Schneider
URL:
Whiteboard:
Depends On:
Blocks: 1807227
TreeView+ depends on / blocked
 
Reported: 2020-02-24 01:24 UTC by Jaylin Zhou
Modified: 2020-10-26 14:19 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
: 1807227 (view as bug list)
Environment:
Last Closed: 2020-10-26 14:19:07 UTC
Target Upstream Version:
Embargoed:
zzhou: needinfo-


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Description Jaylin Zhou 2020-02-24 01:24:11 UTC
Description of problem:


Every SAP customer that sees Insights is asking for integration with SAP Early Watch reports and/or SAP Solution Manager. They would like to be able to work from a single UI when managing/monitoring their SAP systems.

 

As a first level of support, we could add links to the SAP EW report PDFs from Insights. This would check the box initially until we can add additional support. Insights is already a differentiation from Suse. Adding this feature would seal the deal with many customers.


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Comment 2 Dave Johnson 2020-02-24 02:15:51 UTC
Please assess the impact of this issue and update the severity accordingly.  Please refer to https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity for a reminder on each severity's definition.

If it's something like a tracker bug where it doesn't matter, please set the severity to Low.

Comment 5 Ted Jones 2020-04-06 16:33:19 UTC
An additional point of integration is an SNMP Trap Adaptor from SAP. This allows alerts to be forwared to a 3rd party tool like Insight via Web API or log files. See https://drive.google.com/file/d/1q3I4wPaamdOS8G2qXQWd_J0o4Jua_CZW/view?usp=sharing


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