Bug 1823523
| Summary: | /usr/libexec/rhsmd throws ImportError: No module named psutil | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | John Sefler <jsefler> |
| Component: | subscription-manager | Assignee: | Chris Snyder <csnyder> |
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 7.9 | CC: | bkearney, candlepin-bugs, cdonnell, jhnidek, jneedle, pvlasin, rbiba, redakkan, skallesh, wpoteat |
| Target Milestone: | rc | Keywords: | Regression, Triaged |
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2020-09-29 19:23:08 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 1803794 | ||
Reproducer:
[root@kvm-07-guest13 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 2.9.27-1
subscription management rules: 5.37
subscription-manager: 1.24.36
[root@kvm-07-guest13 ~]# /etc/cron.daily/rhsmd
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/rhsm_d.py", line 43, in excepthook_base
sys.exit(0)
AttributeError: 'NoneType' object has no attribute 'exit'
Original exception was:
Traceback (most recent call last):
File "/usr/libexec/rhsmd", line 9, in <module>
load_entry_point('subscription-manager==1.24.36', 'console_scripts', 'rhsmd')()
File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 378, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 2566, in load_entry_point
return ep.load()
File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 2260, in load
entry = __import__(self.module_name, globals(),globals(), ['__name__'])
File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/rhsm_d.py", line 55, in <module>
import psutil
ImportError: No module named psutil
^C
[root@kvm-07-guest13 ~]# /usr/libexec/rhsmd --help
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/rhsm_d.py", line 43, in excepthook_base
sys.exit(0)
AttributeError: 'NoneType' object has no attribute 'exit'
Original exception was:
Traceback (most recent call last):
File "/usr/libexec/rhsmd", line 9, in <module>
load_entry_point('subscription-manager==1.24.36', 'console_scripts', 'rhsmd')()
File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 378, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 2566, in load_entry_point
return ep.load()
File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 2260, in load
entry = __import__(self.module_name, globals(),globals(), ['__name__'])
File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/rhsm_d.py", line 55, in <module>
import psutil
ImportError: No module named psutil
Verification :
Moving bug to verified as I dont see any error message
[root@hpe-dl380pgen8-02-vm-1 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.1.11-1
subscription management rules: 5.40
subscription-manager: 1.24.37
[root@hpe-dl380pgen8-02-vm-1 ~]# /etc/cron.daily/rhsmd
[root@hpe-dl380pgen8-02-vm-1 ~]# /usr/libexec/rhsmd --help
Usage: rhsmd [OPTIONS]
Options:
-h, --help show this help message and exit
-d, --debug Display debug messages
-k, --keep-alive Stay running (don't shut down after the first dbus
call)
-s, --syslog Run standalone and log result to syslog
-f FORCE_SIGNAL, --force-signal=FORCE_SIGNAL
Force firing of a signal (valid, expired, warning,
partial, classic or registration_required)
-i, --immediate Fire forced signal immediately (requires --force-
signal)
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (subscription-manager bug fix update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2020:3866 |
Description of problem: When attempting to run "/etc/cron.daily/rhsmd", an import error is thrown... [root@hpe-dl380pgen8-02-vm-4 ~]# /etc/cron.daily/rhsmd Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/rhsm_d.py", line 43, in excepthook_base sys.exit(0) AttributeError: 'NoneType' object has no attribute 'exit' Original exception was: Traceback (most recent call last): File "/usr/libexec/rhsmd", line 9, in <module> load_entry_point('subscription-manager==1.24.32', 'console_scripts', 'rhsmd')() File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 378, in load_entry_point return get_distribution(dist).load_entry_point(group, name) File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 2566, in load_entry_point return ep.load() File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 2260, in load entry = __import__(self.module_name, globals(),globals(), ['__name__']) File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/rhsm_d.py", line 55, in <module> import psutil ImportError: No module named psutil This is a regression from RHEL-7.8 and I suspect the following cherry-picked commit is the offender.... https://gitlab.sat.engineering.redhat.com/satellite6/subscription-manager/-/commit/44dd059d345b98044ace9704baa43745e61750aa This commit introduced a new "import psutil" in src/subscription_manager/scripts/rhsm_d.py that was not present on rhel-7.8 and is now failing on rhel7.9. Version-Release number of selected component (if applicable): [root@hpe-dl380pgen8-02-vm-4 ~]# rpm -q --whatprovides /etc/cron.daily/rhsmd subscription-manager-1.24.32-1.el7.x86_64 How reproducible: Steps to Reproduce: 1. /etc/cron.daily/rhsmd 2. 3. Actual results: ImportError: No module named psutil Expected results: no error Additional info: