Bug 1824931
| Summary: | After upgrading to Satellite 6.7 the Tasks page in WebUI goes "Blank" | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | Red Hat Satellite | Reporter: | Ashish Humbe <ahumbe> | ||||||||||
| Component: | Tasks Plugin | Assignee: | Maria <magaphon> | ||||||||||
| Status: | CLOSED ERRATA | QA Contact: | Peter Ondrejka <pondrejk> | ||||||||||
| Severity: | high | Docs Contact: | |||||||||||
| Priority: | high | ||||||||||||
| Version: | 6.7.0 | CC: | ahumbe, aruzicka, avroy, bkearney, dgross, dhjoshi, egolov, gsigrisi, kupadhya, mvanderw, pdwyer, rankumar, rbertolj, roarora, smajumda, wclark, wpinheir | ||||||||||
| Target Milestone: | 6.8.0 | Keywords: | Triaged | ||||||||||
| Target Release: | Unused | ||||||||||||
| Hardware: | Unspecified | ||||||||||||
| OS: | Unspecified | ||||||||||||
| Whiteboard: | |||||||||||||
| Fixed In Version: | tfm-rubygem-foreman-tasks-1.0.1 | Doc Type: | If docs needed, set a value | ||||||||||
| Doc Text: | Story Points: | --- | |||||||||||
| Clone Of: | |||||||||||||
| : | 1832589 (view as bug list) | Environment: | |||||||||||
| Last Closed: | 2020-10-27 13:01:20 UTC | Type: | Bug | ||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||
| Documentation: | --- | CRM: | |||||||||||
| Verified Versions: | Category: | --- | |||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||
| Embargoed: | |||||||||||||
| Attachments: |
|
||||||||||||
*** Bug 1827610 has been marked as a duplicate of this bug. *** Created attachment 1682632 [details] tfm-rubygem-foreman-tasks hotfix RPM for Satellite 6.7.0 This hotfix also includes https://bugzilla.redhat.com/show_bug.cgi?id=1817728 HOTFIX is available for Satellite 6.7.0 INSTALLATION INSTRUCTIONS: 1. Make a complete backup or snapshot of Satellite server 2. Download the attached file tfm-rubygem-foreman-tasks-0.17.5.2-3.HOTFIXRHBZ1817728RHBZ1824931.el7sat.noarch.rpm and copy it to Satellite server 3. # yum install ./tfm-rubygem-foreman-tasks-0.17.5.2-3.HOTFIXRHBZ1817728RHBZ1824931.el7sat.noarch.rpm --disableplugin=foreman-protector 4. # systemctl restart dynflowd httpd This hotfix also includes https://bugzilla.redhat.com/show_bug.cgi?id=1817728 Created attachment 1682760 [details]
Post HOTFIX
Issue still persists after applying the HOTFIX. Created attachment 1694146 [details]
UPDATED hotfix RPM
An issue was discovered with the previous hotfix. The updated version is available:
INSTALLATION INSTRUCTIONS:
1. Make a complete backup or snapshot of Satellite server
2. Download the attached file tfm-rubygem-foreman-tasks-0.17.5.2-4.HOTFIXRHBZ1817728.el7sat.noarch.rpm and copy it to Satellite server
3. # yum install ./tfm-rubygem-foreman-tasks-0.17.5.2-4.HOTFIXRHBZ1817728.el7sat.noarch.rpm --disableplugin=foreman-protector
4. # systemctl restart dynflowd httpd
Applied the latest HOTFIX on the same Satellite where I installed the previous HOTFIX. The UI - Tasks is now working. Great work! Created attachment 1694861 [details] FURTHER UPDATED Hotfix RPM IMPORTANT UPDATE: The previously provided Hotfix RPM included a Work In Progress Fix for BZ1817728 "Default task polling is too frequent at scale", which has some significant differences from the final merged version of the fix. Ordinarily, Satellite Engineering does not ship code that has not yet been in merged upstream, but after testing, an exception was made in this case to deliver an immediate fix to our customers. The fix has since undergone further revisions, so this Hotfix has been rebuilt to match the final merged version. Please find attached the latest update to the Hotfix, as well as installation instructions for cases where the Hotfix is installed for the first time, or updating the previous Hotfix version. INSTALLATION INSTRUCTIONS [FRESH INSTALL OF HOTFIX]: 1. Make a complete backup or snapshot of Satellite server 2. Download the attached file tfm-rubygem-foreman-tasks-0.17.5.2-5.HOTFIXRHBZ1817728.el7sat.noarch.rpm and copy it to Satellite server 3. # yum install ./tfm-rubygem-foreman-tasks-0.17.5.2-5.HOTFIXRHBZ1817728.el7sat.noarch.rpm --disableplugin=foreman-protector 4. # systemctl restart dynflowd httpd INSTALLATION INSTRUCTIONS [UPDATING ANY EARLIER HOTFIX VERSION] Steps 1-4, the same as above, and additionally 5. # echo "Setting.where(name: 'foreman_tasks_polling_intervals').delete_all" | foreman-rake console Verified on Satellite 6.8 snap 9, using automation machine upgraded from 6.7. The tasks page works as expected Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Important: Satellite 6.8 release), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2020:4366 |
Created attachment 1679448 [details] satellite_tasks_loading.png Description of problem: After upgrading our environment to Satellite 6.7 the tasks page in WebUI is blank. Screen looks like in screenshot "satellite_tasks_loading.png" for 5 seconds, then changes to an empty page (screenshot satellite_tasks_empty.png). Version-Release number of selected component (if applicable): Satellite 6.7 How reproducible: Always at customers end Steps to Reproduce: 1. Upgrade satellite from 6.6 -> 6.7 2. 3. Actual results: Unable to see tasks on Satellite WebUI after upgrade to Sat6.7.