Bug 1825978

Summary: Manifest refresh failed with 'Katello::Errors::CandlepinError Invalid credentials.' error
Product: Red Hat Satellite Reporter: rakesh kumar <rakumar>
Component: Subscription ManagementAssignee: Jonathon Turel <jturel>
Status: CLOSED ERRATA QA Contact: Cole Higgins <chiggins>
Severity: high Docs Contact:
Priority: high    
Version: 6.6.0CC: ahumbe, akarimi, bcourt, bkearney, dhjoshi, dmule, dsynk, hyu, janarula, jturel, kkinge, kkohli, ktordeur, kupadhya, mmccune, msunil, pcreech, roarora, sadas, saydas, shivagup
Target Milestone: 6.8.0Keywords: PrioBumpGSS, Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
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Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of:
: 1862237 (view as bug list) Environment:
Last Closed: 2020-10-27 13:01:20 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description rakesh kumar 2020-04-20 15:50:40 UTC
Description of problem:

Manifest refresh failing with below error:

~~~~~~~~~~~~~~
Katello::Errors::CandlepinError

Invalid credentials.

---
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:21:in
  `rescue in propagate_candlepin_errors'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:18:in
  `propagate_candlepin_errors'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:9:in
  `run'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware/stack.rb:22:in
  `call'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware/stack.rb:26:in
  `pass'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware.rb:18:in
  `pass'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/remote_action.rb:16:in
~~~~~~~~~~~~~~~~~~



Version-Release number of selected component (if applicable):


How reproducible:
In some cases


Actual results: Manifest refresh failing with the above error


Expected results: Manifest refresh should complete without any error/Warning


Additional info:

- Satellite is able to connect to the Red Hat portal(cdn.redhat.com and subscription.rhsm.redhat.com) without any issue
- There is no proxy in between

Comment 14 Jonathon Turel 2020-06-15 23:00:34 UTC
Connecting redmine issue https://projects.theforeman.org/issues/30129 from this bug

Comment 15 Bryan Kearney 2020-06-29 16:06:31 UTC
Moving this bug to POST for triage into Satellite since the upstream issue https://projects.theforeman.org/issues/30129 has been resolved.

Comment 21 errata-xmlrpc 2020-10-27 13:01:20 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366