Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1825978

Summary: Manifest refresh failed with 'Katello::Errors::CandlepinError Invalid credentials.' error
Product: Red Hat Satellite Reporter: rakesh kumar <rakumar>
Component: Subscription ManagementAssignee: Jonathon Turel <jturel>
Status: CLOSED ERRATA QA Contact: Cole Higgins <chiggins>
Severity: high Docs Contact:
Priority: high    
Version: 6.6.0CC: ahumbe, akarimi, bcourt, bkearney, dhjoshi, dmule, dsynk, hyu, janarula, jturel, kkinge, kkohli, ktordeur, kupadhya, mmccune, msunil, pcreech, roarora, sadas, saydas, shivagup
Target Milestone: 6.8.0Keywords: PrioBumpGSS, Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1862237 (view as bug list) Environment:
Last Closed: 2020-10-27 13:01:20 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description rakesh kumar 2020-04-20 15:50:40 UTC
Description of problem:

Manifest refresh failing with below error:

~~~~~~~~~~~~~~
Katello::Errors::CandlepinError

Invalid credentials.

---
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:21:in
  `rescue in propagate_candlepin_errors'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:18:in
  `propagate_candlepin_errors'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:9:in
  `run'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware/stack.rb:22:in
  `call'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware/stack.rb:26:in
  `pass'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware.rb:18:in
  `pass'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/remote_action.rb:16:in
~~~~~~~~~~~~~~~~~~



Version-Release number of selected component (if applicable):


How reproducible:
In some cases


Actual results: Manifest refresh failing with the above error


Expected results: Manifest refresh should complete without any error/Warning


Additional info:

- Satellite is able to connect to the Red Hat portal(cdn.redhat.com and subscription.rhsm.redhat.com) without any issue
- There is no proxy in between

Comment 14 Jonathon Turel 2020-06-15 23:00:34 UTC
Connecting redmine issue https://projects.theforeman.org/issues/30129 from this bug

Comment 15 Bryan Kearney 2020-06-29 16:06:31 UTC
Moving this bug to POST for triage into Satellite since the upstream issue https://projects.theforeman.org/issues/30129 has been resolved.

Comment 21 errata-xmlrpc 2020-10-27 13:01:20 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366