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Bug 1825978 - Manifest refresh failed with 'Katello::Errors::CandlepinError Invalid credentials.' error
Summary: Manifest refresh failed with 'Katello::Errors::CandlepinError Invalid creden...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.6.0
Hardware: x86_64
OS: Linux
high
high
Target Milestone: 6.8.0
Assignee: Jonathon Turel
QA Contact: Cole Higgins
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-04-20 15:50 UTC by rakesh kumar
Modified: 2024-12-20 19:03 UTC (History)
21 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1862237 (view as bug list)
Environment:
Last Closed: 2020-10-27 13:01:20 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 30129 0 Normal Closed Improve experience when manifest identity certs have expired 2021-02-17 18:22:43 UTC
Red Hat Knowledge Base (Solution) 4999381 0 None None None 2020-04-20 16:02:58 UTC
Red Hat Product Errata RHSA-2020:4366 0 None None None 2020-10-27 13:01:50 UTC

Description rakesh kumar 2020-04-20 15:50:40 UTC 
Description of problem:

Manifest refresh failing with below error:

~~~~~~~~~~~~~~
Katello::Errors::CandlepinError

Invalid credentials.

---
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:21:in
  `rescue in propagate_candlepin_errors'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:18:in
  `propagate_candlepin_errors'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/propagate_candlepin_errors.rb:9:in
  `run'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware/stack.rb:22:in
  `call'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware/stack.rb:26:in
  `pass'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.7/lib/dynflow/middleware.rb:18:in
  `pass'"
- "/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.59/app/lib/actions/middleware/remote_action.rb:16:in
~~~~~~~~~~~~~~~~~~



Version-Release number of selected component (if applicable):


How reproducible:
In some cases


Actual results: Manifest refresh failing with the above error


Expected results: Manifest refresh should complete without any error/Warning


Additional info:

- Satellite is able to connect to the Red Hat portal(cdn.redhat.com and subscription.rhsm.redhat.com) without any issue
- There is no proxy in between
Comment 14 Jonathon Turel 2020-06-15 23:00:34 UTC 
Connecting redmine issue https://projects.theforeman.org/issues/30129 from this bug
Comment 15 Bryan Kearney 2020-06-29 16:06:31 UTC 
Moving this bug to POST for triage into Satellite since the upstream issue https://projects.theforeman.org/issues/30129 has been resolved.
Comment 21 errata-xmlrpc 2020-10-27 13:01:20 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366
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