Bug 1826437

Summary:	The console client resources page return HTTP code 500
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Tamir <tamir>
Component:	ovirt-engine	Assignee:	Michal Skrivanek <michal.skrivanek>
Status:	CLOSED ERRATA	QA Contact:	meital avital <mavital>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	4.4.0	CC:	michal.skrivanek, mperina
Target Milestone:	ovirt-4.4.0
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	rhv-4.4.0-36	Doc Type:	No Doc Update
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-08-04 13:22:48 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	UX	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Tamir 2020-04-21 17:12:59 UTC

Description of problem:
From anywhere I tries to enter the console client resources page in any RHV 4.4.0-31 I get HTTP ERROR 500 - Failed to load resource

Version-Release number of selected component (if applicable):
RHEV 4.4.0.31 Rhel 8.2 (Both engine and hosts)

How reproducible:
100%

Steps to Reproduce:
1. Enter from the Ovirt's start page  - "*/ovirt-engine/" to the console client resources 

Actual results:
I get HTTP ERROR 500 - Failed to load resource

Expected results:
You entered the page


Additional info:

Comment 1 Ryan Barry 2020-05-18 11:55:00 UTC

Martin, why is this virt? All of the links on the login page are from infra

Comment 2 Martin Perina 2020-05-18 11:58:06 UTC

(In reply to Ryan Barry from comment #1)
> Martin, why is this virt? All of the links on the login page are from infra

No, they are not. infra takes care only about general login/logout pages, CA certificates and RESTAPI doc.

Client resources page is about how to install virt-viewer, which is related to VMs only. So either virt team or doc team, not sure

Comment 3 Michal Skrivanek 2020-05-18 12:03:17 UTC

fixed recently by UX team

Comment 4 Tamir 2020-05-21 05:48:18 UTC

I verified the bug in RHV 4.4.0-36 on RHEL 8.2 (Both engine and hosts).

Steps:
1. Enter from the Ovirt's start page  - "*/ovirt-engine/" to the console client resources 

Actual Results:
1. The page was loaded normally and all the required data exist there.

Expected Results:
The expected results are the same as the "Actual Results".

* I checked also in the console popup for a VM in the admin portal to make sure. It works there too.

Comment 7 errata-xmlrpc 2020-08-04 13:22:48 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: RHV Manager (ovirt-engine) 4.4 security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:3247