Bug 1826437 - The console client resources page return HTTP code 500
Summary: The console client resources page return HTTP code 500
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: ovirt-engine
Version: 4.4.0
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ovirt-4.4.0
: ---
Assignee: Michal Skrivanek
QA Contact: meital avital
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-04-21 17:12 UTC by Tamir
Modified: 2020-08-04 13:23 UTC (History)
2 users (show)

Fixed In Version: rhv-4.4.0-36
Doc Type: No Doc Update
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-08-04 13:22:48 UTC
oVirt Team: UX
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2020:3247 0 None None None 2020-08-04 13:23:02 UTC

Description Tamir 2020-04-21 17:12:59 UTC
Description of problem:
From anywhere I tries to enter the console client resources page in any RHV 4.4.0-31 I get HTTP ERROR 500 - Failed to load resource

Version-Release number of selected component (if applicable):
RHEV 4.4.0.31 Rhel 8.2 (Both engine and hosts)

How reproducible:
100%

Steps to Reproduce:
1. Enter from the Ovirt's start page  - "*/ovirt-engine/" to the console client resources 

Actual results:
I get HTTP ERROR 500 - Failed to load resource

Expected results:
You entered the page


Additional info:

Comment 1 Ryan Barry 2020-05-18 11:55:00 UTC
Martin, why is this virt? All of the links on the login page are from infra

Comment 2 Martin Perina 2020-05-18 11:58:06 UTC
(In reply to Ryan Barry from comment #1)
> Martin, why is this virt? All of the links on the login page are from infra

No, they are not. infra takes care only about general login/logout pages, CA certificates and RESTAPI doc.

Client resources page is about how to install virt-viewer, which is related to VMs only. So either virt team or doc team, not sure

Comment 3 Michal Skrivanek 2020-05-18 12:03:17 UTC
fixed recently by UX team

Comment 4 Tamir 2020-05-21 05:48:18 UTC
I verified the bug in RHV 4.4.0-36 on RHEL 8.2 (Both engine and hosts).

Steps:
1. Enter from the Ovirt's start page  - "*/ovirt-engine/" to the console client resources 

Actual Results:
1. The page was loaded normally and all the required data exist there.

Expected Results:
The expected results are the same as the "Actual Results".

* I checked also in the console popup for a VM in the admin portal to make sure. It works there too.

Comment 7 errata-xmlrpc 2020-08-04 13:22:48 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: RHV Manager (ovirt-engine) 4.4 security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:3247


Note You need to log in before you can comment on or make changes to this bug.