Bug 1836614

Summary: gnome-abrt does not run after update
Product: [Fedora] Fedora Reporter: Daniel Rusek <drusek>
Component: gnome-abrtAssignee: Jakub Filak <jakub>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 32CC: alex.bradatan85, caryptes, chujitso, digitalfreak, dramisgiorgio, ekulik, ikixxx, jakub, johannes, lucretius, mail, mattilinnanvuori, mdelfava, mhabrnal, mkutlak, mmarusak, picoloto, redhat, th.neuber, YSfpKXeVyphJCt9n
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: gnome-abrt-1.3.2-3.fc32 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-05-20 03:20:36 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Daniel Rusek 2020-05-17 11:00:08 UTC
Description of problem:
gnome-abrt does not seem to run anymore after the latest update. 

Version-Release number of selected component (if applicable):
gnome-abrt-1.3.2-1.fc32.x86_64

How reproducible:
Every time.

Steps to Reproduce:
1. Install the latest gnome-abrt update.
2. Try to run gnome-abrt.

Actual results:
Traceback (most recent call last):
  File "/usr/bin/gnome-abrt", line 45, in <module>
    from gnome_abrt.views import OopsWindow
  File "/usr/lib64/python3.8/site-packages/gnome_abrt/views.py", line 41, in <module>
    from gnome_abrt import problems, config, wrappers, errors
  File "/usr/lib64/python3.8/site-packages/gnome_abrt/problems.py", line 23, in <module>
    from bs4 import BeautifulSoup
ModuleNotFoundError: No module named 'bs4'

Expected results:
gnome-abrt runs fine.

Comment 1 Fedora Update System 2020-05-18 16:29:57 UTC
FEDORA-2020-6d4e686526 has been submitted as an update to Fedora 32. https://bodhi.fedoraproject.org/updates/FEDORA-2020-6d4e686526

Comment 2 Fedora Update System 2020-05-19 04:42:03 UTC
FEDORA-2020-6d4e686526 has been pushed to the Fedora 32 testing repository.
In short time you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --advisory=FEDORA-2020-6d4e686526`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2020-6d4e686526

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 3 ekulik 2020-05-19 05:25:09 UTC
*** Bug 1836634 has been marked as a duplicate of this bug. ***

Comment 4 Fedora Update System 2020-05-20 03:20:36 UTC
FEDORA-2020-6d4e686526 has been pushed to the Fedora 32 stable repository.
If problem still persists, please make note of it in this bug report.

Comment 5 ekulik 2020-05-20 07:26:13 UTC
*** Bug 1837844 has been marked as a duplicate of this bug. ***

Comment 6 lucretius 2020-05-21 01:21:02 UTC
Similar problem has been detected:

Tried to perform software update. It failed. (many times)

reporter:       libreport-2.13.1
cgroup:         0::/user.slice/user-1002.slice/user/gnome-launched-gnome-software-service.desktop-2057.scope
cmdline:        /usr/bin/python3 /usr/bin/gnome-abrt
crash_function: module
exception_type: ModuleNotFoundError
executable:     /usr/bin/gnome-abrt
interpreter:    python3-3.8.2-2.fc32.x86_64
kernel:         5.6.12-300.fc32.x86_64
package:        gnome-abrt-1.3.2-1.fc32
reason:         problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
runlevel:       N 5
type:           Python3
uid:            1002

Comment 7 Miroslav Suchý 2020-07-14 13:58:44 UTC
*** Bug 1839353 has been marked as a duplicate of this bug. ***

Comment 8 Miroslav Suchý 2020-07-14 14:05:25 UTC
*** Bug 1836488 has been marked as a duplicate of this bug. ***