Bug 1836634 - [abrt] gnome-abrt: module(): problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
Summary: [abrt] gnome-abrt: module(): problems.py:23:<module>:ModuleNotFoundError: No ...
Keywords:
Status: CLOSED DUPLICATE of bug 1836614
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-abrt
Version: 32
Hardware: x86_64
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Jakub Filak
QA Contact: Fedora Extras Quality Assurance
URL: https://retrace.fedoraproject.org/faf...
Whiteboard: abrt_hash:21db93ba9745385668e5ca4f79b...
: 1836891 1838407 1838760 1838840 1838955 1839354 1841407 1841924 1842063 1845400 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-05-17 14:35 UTC by Thomas Neuber
Modified: 2020-06-09 07:20 UTC (History)
21 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-05-19 05:25:09 UTC
Type: ---
Embargoed:

Attachments (Terms of Use)
File: backtrace (7.57 KB, text/plain)
2020-05-17 14:35 UTC, Thomas Neuber 		no flags Details
File: cpuinfo (2.24 KB, text/plain)
2020-05-17 14:35 UTC, Thomas Neuber 		no flags Details
File: environ (1.95 KB, text/plain)
2020-05-17 14:35 UTC, Thomas Neuber 		no flags Details
File: mountinfo (5.77 KB, text/plain)
2020-05-17 14:35 UTC, Thomas Neuber 		no flags Details
File: namespaces (172 bytes, text/plain)
2020-05-17 14:37 UTC, Thomas Neuber 		no flags Details
File: open_fds (1.31 KB, text/plain)
2020-05-17 14:37 UTC, Thomas Neuber 		no flags Details
View All

Description Thomas Neuber 2020-05-17 14:35:18 UTC 
Description of problem:
Simply started gnome-abrt after another application has been crashed.

Version-Release number of selected component:
gnome-abrt-1.3.2-1.fc32

Additional info:
reporter:       libreport-2.13.1
cgroup:         0::/user.slice/user-1000.slice/user/gnome-launched-org.freedesktop.GnomeAbrt.desktop-310867.scope
cmdline:        /usr/bin/python3 /usr/bin/gnome-abrt
crash_function: module
exception_type: ModuleNotFoundError
executable:     /usr/bin/gnome-abrt
interpreter:    python3-3.8.2-2.fc32.x86_64
kernel:         5.6.12-300.fc32.x86_64
runlevel:       N 5
type:           Python3
uid:            1000

Truncated backtrace:
#1 [/usr/lib64/python3.8/site-packages/gnome_abrt/problems.py:23] <module>
#2 [/usr/lib64/python3.8/site-packages/gnome_abrt/views.py:41] <module>
#3 [/usr/bin/gnome-abrt:45] <module>

Potential duplicate: bug 1836488
Comment 1 Thomas Neuber 2020-05-17 14:35:21 UTC 
Created attachment 1689375 [details]
File: backtrace
Comment 2 Thomas Neuber 2020-05-17 14:35:22 UTC 
Created attachment 1689376 [details]
File: cpuinfo
Comment 3 Thomas Neuber 2020-05-17 14:35:24 UTC 
Created attachment 1689377 [details]
File: environ
Comment 4 Thomas Neuber 2020-05-17 14:35:25 UTC 
Created attachment 1689378 [details]
File: mountinfo
Comment 5 Thomas Neuber 2020-05-17 14:37:01 UTC 
Created attachment 1689379 [details]
File: namespaces
Comment 6 Thomas Neuber 2020-05-17 14:37:02 UTC 
Created attachment 1689380 [details]
File: open_fds
Comment 7 Thomas Neuber 2020-05-17 14:43:09 UTC 
manual installation of package python3-beautifulsoup4 solved this issue.
Comment 8 Jia Yuan Lo 2020-05-17 16:30:29 UTC 
Similar problem has been detected:

Updated to latest abrt and then I can't run gnome-abrt, checked the logs shows bs4 missing.
I have to "pip3 install bs4 --user" to get it working again

reporter:       libreport-2.13.1
cgroup:         0::/user.slice/user-1000.slice/user/dbus\x2d:1.2\x2dorg.freedesktop.problems.applet.slice/dbus-:1.2-org.freedesktop.problems.applet
cmdline:        /usr/bin/python3 /usr/bin/gnome-abrt -p /var/spool/abrt/oops-2020-05-17-23:52:50-1246-1
crash_function: module
exception_type: ModuleNotFoundError
executable:     /usr/bin/gnome-abrt
interpreter:    python3-3.8.2-2.fc32.x86_64
kernel:         5.6.12-300.fc32.x86_64
package:        gnome-abrt-1.3.2-1.fc32
reason:         problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
runlevel:       N 5
type:           Python3
uid:            1000
Comment 9 Miroslav Suchý 2020-05-18 09:36:16 UTC 
*** Bug 1836738 has been marked as a duplicate of this bug. ***
Comment 10 ekulik 2020-05-18 13:30:27 UTC 
*** Bug 1836891 has been marked as a duplicate of this bug. ***
Comment 11 caryptes 2020-05-18 18:04:44 UTC 
Similar problem has been detected:

Can be fixed by installing python3-beautifulsoup4

reporter:       libreport-2.13.1
cgroup:         0::/user.slice/user-1000.slice/user/gnome-launched-org.freedesktop.GnomeAbrt.desktop-2549.scope
cmdline:        /usr/bin/python3 /usr/bin/gnome-abrt
crash_function: module
exception_type: ModuleNotFoundError
executable:     /usr/bin/gnome-abrt
interpreter:    python3-3.8.2-2.fc32.x86_64
kernel:         5.6.12-300.fc32.x86_64
package:        gnome-abrt-1.3.2-1.fc32
reason:         problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
runlevel:       N 5
type:           Python3
uid:            1000
Comment 12 Vitaliy Sapronenko 2020-05-18 20:00:02 UTC 
Similar problem has been detected:

dnfdragora crashed, then tried to run gnome-abrt - catched ModuleNotFoundError: No module named 'bs4'

reporter:       libreport-2.13.1
cgroup:         0::/user.slice/user-1000.slice/session-1.scope
cmdline:        /usr/bin/python3 /usr/bin/gnome-abrt -p /var/spool/abrt/Python3-2020-05-18-01:21:54-1816
crash_function: module
exception_type: ModuleNotFoundError
executable:     /usr/bin/gnome-abrt
interpreter:    python3-3.8.2-2.fc32.x86_64
kernel:         5.6.12-300.fc32.x86_64
package:        gnome-abrt-1.3.2-1.fc32
reason:         problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
runlevel:       N 5
type:           Python3
uid:            1000
Comment 13 Alex Villacís Lasso 2020-05-19 00:28:15 UTC 
Similar problem has been detected:

Fedora 32 install from Live ISO. Tried to start up gnome-abrt

reporter:       libreport-2.13.1
cgroup:         0::/user.slice/user-1000.slice/user/dbus\x2d:1.2\x2dorg.freedesktop.problems.applet.slice/dbus-:1.2-org.freedesktop.problems.applet
cmdline:        /usr/bin/python3 /usr/bin/gnome-abrt -p /var/spool/abrt/ccpp-2020-05-17-12:05:30.526603-7252
crash_function: module
exception_type: ModuleNotFoundError
executable:     /usr/bin/gnome-abrt
interpreter:    python3-3.8.2-2.fc32.x86_64
kernel:         5.6.12-300.fc32.x86_64
package:        gnome-abrt-1.3.2-1.fc32
reason:         problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
runlevel:       N 5
type:           Python3
uid:            1000
Comment 14 ekulik 2020-05-19 05:25:09 UTC 

*** This bug has been marked as a duplicate of bug 1836614 ***
Comment 15 Persona non grata 2020-05-21 05:41:41 UTC 
*** Bug 1838407 has been marked as a duplicate of this bug. ***
Comment 16 Francois 2020-05-21 18:10:51 UTC 
*** Bug 1838760 has been marked as a duplicate of this bug. ***
Comment 17 littm.kaina 2020-05-21 21:03:14 UTC 
*** Bug 1838840 has been marked as a duplicate of this bug. ***
Comment 18 fedora_45sg 2020-05-22 07:00:28 UTC 
*** Bug 1838955 has been marked as a duplicate of this bug. ***
Comment 19 delgadoramirezhenryjesus@gmail.com 2020-05-23 16:00:42 UTC 
*** Bug 1839354 has been marked as a duplicate of this bug. ***
Comment 20 Bruno Porceli Alaniz 2020-05-29 05:21:09 UTC 
*** Bug 1841407 has been marked as a duplicate of this bug. ***
Comment 21 haxoc112 2020-05-29 20:15:00 UTC 
*** Bug 1841924 has been marked as a duplicate of this bug. ***
Comment 22 reif306 2020-05-30 15:29:36 UTC 
*** Bug 1842063 has been marked as a duplicate of this bug. ***
Comment 23 Persona non grata 2020-06-09 07:20:37 UTC 
*** Bug 1845400 has been marked as a duplicate of this bug. ***
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