Bug 1853466

Summary: RH Cloud -> Insights page does not report error when rh_cloud_token setting is not set
Product: Red Hat Satellite Reporter: Mirek Długosz <mzalewsk>
Component: RH Cloud - InventoryAssignee: Shimon Shtein <sshtein>
Status: CLOSED ERRATA QA Contact: Mirek Długosz <mzalewsk>
Severity: high Docs Contact:
Priority: medium    
Version: 6.8.0CC: aruzicka, jjeffers, pcreech, sshtein
Target Milestone: 6.7.4Keywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: tfm-rubygem-foreman_rh_cloud-1.0.9 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-09-30 13:12:09 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Mirek Długosz 2020-07-02 18:22:53 UTC
Version 2.0.8 of plugin introduces new page, "Red Hat Insights Sync". By default, this page contains only single button, "Sync now". Clicking that button does nothing.


In browser dev tools, I see it actually sends POST to `/insights_cloud/tasks`, which returns 500. Response body contains HTML (instead of JSON) that explains the problem:
#v+
<div id="backtrace" class="alert alert-block alert-danger base in fade hide">
  <em>Foreman::WrappedException</em><br>
  <strong>ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request)</strong><br>
  /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:55:in `rescue in query_refresh_token'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:40:in `query_refresh_token'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:22:in `rh_credentials'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:33:in `query_insights_hits'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:9:in `perform'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/execution.rb:40:in `block in perform_now'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:112:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/i18n-1.8.2/lib/i18n.rb:308:in `with_locale'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/translation.rb:9:in `block (2 levels) in <module:Translation>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `instance_exec'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/core_ext/time/zones.rb:66:in `use_zone'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/timezones.rb:9:in `block (2 levels) in <module:Timezones>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `instance_exec'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:25:in `block (4 levels) in <module:Logging>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `block in instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:24:in `block (3 levels) in <module:Logging>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:47:in `tag_logger'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:21:in `block (2 levels) in <module:Logging>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `instance_exec'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:139:in `run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/execution.rb:39:in `perform_now'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/execution.rb:18:in `perform_now'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/app/controllers/insights_cloud/tasks_controller.rb:5:in `create'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/base.rb:195:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/rendering.rb:30:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/callbacks.rb:42:in `block in process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:112:in `block in run_callbacks'<br>/usr/share/foreman/app/controllers/concerns/foreman/controller/timezone.rb:10:in `set_timezone'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:32:in `clear_thread'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/usr/share/foreman/app/controllers/concerns/foreman/controller/topbar_sweeper.rb:12:in `set_topbar_sweeper_controller'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.9.0/lib/audited/sweeper.rb:14:in `around'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.9.0/lib/audited/sweeper.rb:14:in `around'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:139:in `run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/callbacks.rb:41:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/rescue.rb:22:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/instrumentation.rb:33:in `block in process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `block in instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/instrumentation.rb:32:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/params_wrapper.rb:245:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activerecord-6.0.3.1/lib/active_record/railties/controller_runtime.rb:27:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/base.rb:136:in `process'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionview-6.0.3.1/lib/action_view/rendering.rb:39:in `process'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal.rb:190:in `dispatch'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal.rb:254:in `dispatch'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/routing/route_set.rb:33:in `serve'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/journey/router.rb:49:in `block in serve'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/journey/router.rb:32:in `each'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/journey/router.rb:32:in `serve'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/routing/route_set.rb:834:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.16.0.rc3.1/lib/katello/middleware/event_daemon.rb:10:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-dsl-2.2.2/lib/apipie_dsl/static_dispatcher.rb:67:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.17/lib/apipie/static_dispatcher.rb:66:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.17/lib/apipie/extractor/recorder.rb:137:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/usr/share/foreman/lib/foreman/middleware/telemetry.rb:10:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.17/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'<br>/usr/share/foreman/lib/foreman/middleware/catch_json_parse_errors.rb:9:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/tempfile_reaper.rb:15:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/etag.rb:27:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/conditional_get.rb:40:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/head.rb:12:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/http/content_security_policy.rb:18:in `call'<br>/usr/share/foreman/lib/foreman/middleware/logging_context_session.rb:22:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/session/abstract/id.rb:266:in `context'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/session/abstract/id.rb:260:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/cookies.rb:648:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/callbacks.rb:27:in `block in call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:101:in `run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/callbacks.rb:26:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/actionable_exceptions.rb:17:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/debug_exceptions.rb:32:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/rack/logger.rb:37:in `call_app'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/rack/logger.rb:28:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/sprockets-rails-3.2.1/lib/sprockets/rails/quiet_assets.rb:13:in `call'<br>/usr/share/foreman/lib/foreman/middleware/logging_context_request.rb:11:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/request_id.rb:27:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.16.0.rc3.1/lib/katello/prevent_json_parsing.rb:12:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/method_override.rb:24:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/runtime.rb:22:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/cache/strategy/local_cache_middleware.rb:29:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/executor.rb:14:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/sendfile.rb:110:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/host_authorization.rb:76:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/secure_headers-6.3.0/lib/secure_headers/middleware.rb:11:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/engine.rb:527:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/railtie.rb:190:in `public_send'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/railtie.rb:190:in `method_missing'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/urlmap.rb:74:in `block in call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/urlmap.rb:58:in `each'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/urlmap.rb:58:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/configuration.rb:228:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/server.rb:682:in `handle_request'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/server.rb:472:in `process_client'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/server.rb:328:in `block in run'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/thread_pool.rb:134:in `block in spawn_thread'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'
</div>
#v-


Expected results:
- Error is returned in JSON response and displayed by Satellite
- "Something" to tell user there is new setting available and it must be set for this page to work. We could display short description unconditionally. Or we could check setting when page is opened and display notification with link to settings (similar to what we do now on subscriptions, when auto upload is disabled). Or go extra-fancy and display input for user to enter value right on this page.

Found on:
Satellite 6.8.0 snap 7
foreman-2.1.0-0.22.rc3.el7sat.noarch
pulp-server-2.21.2-1.el7sat.noarch
katello-3.16.0-0.3.rc3.el7sat.noarch
satellite-6.8.0-0.6.beta.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-2.0.8-1.el7sat.noarch

Comment 5 Mirek Długosz 2020-07-20 15:25:11 UTC
New "Insights" page contains instruction telling user how to obtain API key and where it should be added in Satellite.


Tested on:
Satellite 6.8 snap 9
rpm -foreman-2.1.0-1.el7sat.noarch
pulp-server-2.21.2-1.el7sat.noarch
katello-3.16.0-0.4.rc4.el7sat.noarch
satellite-6.8.0-0.7.beta.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-2.0.9-1.fm2_1.el7sat.noarch

Comment 7 James Jeffers 2020-08-31 18:28:10 UTC
Mirek,

We're changing the procedure for cloning wrt to z-streams. We are now creating clones of candidate BZs that need verification in both z-stream and y-stream releases, but it is the clone that it targeted to 6.8, etc, while the original BZ milestone is changed to the z-stream milestone.

Comment 8 Patrick Creech 2020-09-03 15:28:21 UTC
is there a 1.0 version that contains this fix?

Comment 9 Shimon Shtein 2020-09-03 15:32:18 UTC
Yes, that would be 1.0.9 release

Comment 10 Mirek Długosz 2020-09-15 09:44:45 UTC
That was already included in 6.7.2, but remains true in 6.7.4 - "Insights" page contains instruction telling user how to obtain API key and where it should be added in Satellite.


Tested on:
Satellite 6.7.4 snap 1
pulp-server-2.21.0.4-1.el7sat.noarch
foreman-1.24.1.28-2.el7sat.noarch
satellite-6.7.4-1.el7sat.noarch
katello-3.14.0-6.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-1.0.10-1.el7sat.noarch

Comment 15 errata-xmlrpc 2020-09-30 13:12:09 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.7.4 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4127