Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Version 2.0.8 of plugin introduces new page, "Red Hat Insights Sync". By default, this page contains only single button, "Sync now". Clicking that button does nothing.
In browser dev tools, I see it actually sends POST to `/insights_cloud/tasks`, which returns 500. Response body contains HTML (instead of JSON) that explains the problem:
#v+
<div id="backtrace" class="alert alert-block alert-danger base in fade hide">
<em>Foreman::WrappedException</em><br>
<strong>ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request)</strong><br>
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:55:in `rescue in query_refresh_token'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:40:in `query_refresh_token'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:22:in `rh_credentials'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:33:in `query_insights_hits'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/lib/insights_cloud/async/insights_full_sync.rb:9:in `perform'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/execution.rb:40:in `block in perform_now'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:112:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/i18n-1.8.2/lib/i18n.rb:308:in `with_locale'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/translation.rb:9:in `block (2 levels) in <module:Translation>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `instance_exec'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/core_ext/time/zones.rb:66:in `use_zone'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/timezones.rb:9:in `block (2 levels) in <module:Timezones>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `instance_exec'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:25:in `block (4 levels) in <module:Logging>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `block in instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:24:in `block (3 levels) in <module:Logging>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:47:in `tag_logger'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/logging.rb:21:in `block (2 levels) in <module:Logging>'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `instance_exec'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:139:in `run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/execution.rb:39:in `perform_now'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activejob-6.0.3.1/lib/active_job/execution.rb:18:in `perform_now'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_rh_cloud-2.0.8/app/controllers/insights_cloud/tasks_controller.rb:5:in `create'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/base.rb:195:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/rendering.rb:30:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/callbacks.rb:42:in `block in process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:112:in `block in run_callbacks'<br>/usr/share/foreman/app/controllers/concerns/foreman/controller/timezone.rb:10:in `set_timezone'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:32:in `clear_thread'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/usr/share/foreman/app/controllers/concerns/foreman/controller/topbar_sweeper.rb:12:in `set_topbar_sweeper_controller'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.9.0/lib/audited/sweeper.rb:14:in `around'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.9.0/lib/audited/sweeper.rb:14:in `around'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:121:in `block in run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:139:in `run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/callbacks.rb:41:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/rescue.rb:22:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/instrumentation.rb:33:in `block in process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `block in instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/notifications.rb:180:in `instrument'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/instrumentation.rb:32:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal/params_wrapper.rb:245:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activerecord-6.0.3.1/lib/active_record/railties/controller_runtime.rb:27:in `process_action'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/abstract_controller/base.rb:136:in `process'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionview-6.0.3.1/lib/action_view/rendering.rb:39:in `process'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal.rb:190:in `dispatch'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_controller/metal.rb:254:in `dispatch'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/routing/route_set.rb:33:in `serve'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/journey/router.rb:49:in `block in serve'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/journey/router.rb:32:in `each'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/journey/router.rb:32:in `serve'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/routing/route_set.rb:834:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.16.0.rc3.1/lib/katello/middleware/event_daemon.rb:10:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-dsl-2.2.2/lib/apipie_dsl/static_dispatcher.rb:67:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.17/lib/apipie/static_dispatcher.rb:66:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.17/lib/apipie/extractor/recorder.rb:137:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/usr/share/foreman/lib/foreman/middleware/telemetry.rb:10:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.17/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'<br>/usr/share/foreman/lib/foreman/middleware/catch_json_parse_errors.rb:9:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/tempfile_reaper.rb:15:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/etag.rb:27:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/conditional_get.rb:40:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/head.rb:12:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/http/content_security_policy.rb:18:in `call'<br>/usr/share/foreman/lib/foreman/middleware/logging_context_session.rb:22:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/session/abstract/id.rb:266:in `context'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/session/abstract/id.rb:260:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/cookies.rb:648:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/callbacks.rb:27:in `block in call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/callbacks.rb:101:in `run_callbacks'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/callbacks.rb:26:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/actionable_exceptions.rb:17:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/debug_exceptions.rb:32:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/rack/logger.rb:37:in `call_app'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/rack/logger.rb:28:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/sprockets-rails-3.2.1/lib/sprockets/rails/quiet_assets.rb:13:in `call'<br>/usr/share/foreman/lib/foreman/middleware/logging_context_request.rb:11:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/request_id.rb:27:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.16.0.rc3.1/lib/katello/prevent_json_parsing.rb:12:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/method_override.rb:24:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/runtime.rb:22:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/activesupport-6.0.3.1/lib/active_support/cache/strategy/local_cache_middleware.rb:29:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/executor.rb:14:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/static.rb:126:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/sendfile.rb:110:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/actionpack-6.0.3.1/lib/action_dispatch/middleware/host_authorization.rb:76:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/secure_headers-6.3.0/lib/secure_headers/middleware.rb:11:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/engine.rb:527:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/railtie.rb:190:in `public_send'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/railties-6.0.3.1/lib/rails/railtie.rb:190:in `method_missing'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/urlmap.rb:74:in `block in call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/urlmap.rb:58:in `each'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/rack-2.2.2/lib/rack/urlmap.rb:58:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/configuration.rb:228:in `call'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/server.rb:682:in `handle_request'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/server.rb:472:in `process_client'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/server.rb:328:in `block in run'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/puma-4.3.3/lib/puma/thread_pool.rb:134:in `block in spawn_thread'<br>/opt/theforeman/tfm/root/usr/share/gems/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'
</div>
#v-
Expected results:
- Error is returned in JSON response and displayed by Satellite
- "Something" to tell user there is new setting available and it must be set for this page to work. We could display short description unconditionally. Or we could check setting when page is opened and display notification with link to settings (similar to what we do now on subscriptions, when auto upload is disabled). Or go extra-fancy and display input for user to enter value right on this page.
Found on:
Satellite 6.8.0 snap 7
foreman-2.1.0-0.22.rc3.el7sat.noarch
pulp-server-2.21.2-1.el7sat.noarch
katello-3.16.0-0.3.rc3.el7sat.noarch
satellite-6.8.0-0.6.beta.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-2.0.8-1.el7sat.noarch
New "Insights" page contains instruction telling user how to obtain API key and where it should be added in Satellite.
Tested on:
Satellite 6.8 snap 9
rpm -foreman-2.1.0-1.el7sat.noarch
pulp-server-2.21.2-1.el7sat.noarch
katello-3.16.0-0.4.rc4.el7sat.noarch
satellite-6.8.0-0.7.beta.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-2.0.9-1.fm2_1.el7sat.noarch
Mirek,
We're changing the procedure for cloning wrt to z-streams. We are now creating clones of candidate BZs that need verification in both z-stream and y-stream releases, but it is the clone that it targeted to 6.8, etc, while the original BZ milestone is changed to the z-stream milestone.
That was already included in 6.7.2, but remains true in 6.7.4 - "Insights" page contains instruction telling user how to obtain API key and where it should be added in Satellite.
Tested on:
Satellite 6.7.4 snap 1
pulp-server-2.21.0.4-1.el7sat.noarch
foreman-1.24.1.28-2.el7sat.noarch
satellite-6.7.4-1.el7sat.noarch
katello-3.14.0-6.el7sat.noarch
tfm-rubygem-foreman_rh_cloud-1.0.10-1.el7sat.noarch
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Important: Satellite 6.7.4 Async Bug Fix Update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHSA-2020:4127