Bug 1866318

Summary: [RHOCS Usability Study][Dashboard] Users found it difficult to navigate to the OCS dashboard
Product: OpenShift Container Platform Reporter: Harish NV Rao <hnallurv>
Component: Console Storage PluginAssignee: Sanjal Katiyar <skatiyar>
Status: CLOSED ERRATA QA Contact: Mugdha Soni <musoni>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.4CC: aos-bugs, asachan, badhikar, musoni, nthomas, ocs-bugs, skatiyar, ygalanti
Target Milestone: ---Keywords: UpcomingRelease, UsabilityStudyPriority
Target Release: 4.8.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-07-27 22:32:47 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Block and file .
none
Object Service none

Description Harish NV Rao 2020-08-05 11:01:32 UTC 
Description of problem:

The dashboard is valuable and easy for users to monitor OCS but it was not clear initially that OCS monitoring falls under Persistent Storage and Object Service. Users did not associate the terms “persistent storage” and object service” with OCS. One user commented that “object service was abstract”.

UX issue severity level: 2-High (refer below mentioned doc for severity levels)

This BZ is being filed based on the Usability study conducted on RHOCS during July 2020. A complete report on this Usability study can be found here: https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g547716335e_0_260


Version-Release number of selected component (if applicable):


How reproducible:


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Additional info:
Comment 1 Yuval 2020-08-10 07:57:42 UTC 
we are trying to push a solution for that with the OLM team. currently we decided to keep the dashboards where they are and not move them into the storage area, but we are still discussing that.
Comment 5 Mugdha Soni 2021-05-31 18:32:05 UTC 
Created attachment 1788339 [details]
Block and file .
Comment 6 Mugdha Soni 2021-06-01 06:59:21 UTC 
Created attachment 1788423 [details]
Object Service
Comment 7 Mugdha Soni 2021-06-01 12:34:11 UTC 
The UI modifications mentioned in comment#4 are reflected in version "ocs-operator.v4.8.0-404.ci". The screenshot for the same has been attached in comment#5 and comment#6 . 

Thank you
Mugdha Soni
Comment 10 errata-xmlrpc 2021-07-27 22:32:47 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:2438
Comment 11 Red Hat Bugzilla 2023-09-15 00:46:04 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days