Bug 1866338

Summary: [RHOCS Usability Study][Dashboard] Disconnect between “Capacity break down-view more” link and the Metrics page
Product: OpenShift Container Platform Reporter: Harish NV Rao <hnallurv>
Component: Console Storage PluginAssignee: Bipul Adhikari <badhikar>
Status: CLOSED ERRATA QA Contact: Persona non grata <nobody+410372>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.4CC: aos-bugs, badhikar, nberry, nthomas, ocs-bugs, smordech
Target Milestone: ---Keywords: UsabilityStudyPriority
Target Release: 4.6.0   
Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2020-10-27 16:24:53 UTC Type: Bug
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removed “Capacity break down-view more” link btw the Metrics page none

Description Harish NV Rao 2020-08-05 11:43:15 UTC 
Description of problem:

When selecting the ”View more” link from Capacity breakdown, the user was  expecting to see the details explaining the capacity breakdown chart, but was  confused by the Metrics page and the “empty” metrics chart. 
Refer to [1] for the screenshot.

UX issue severity level: 4-Low (refer below mentioned doc for severity levels)

This BZ is being filed based on the Usability study conducted on RHOCS during July 2020. A complete report on this Usability study can be found here: https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g547716335e_0_260

[1] https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g8d60435416_0_35


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Comment 1 Bipul Adhikari 2020-08-07 06:35:02 UTC 
Assigning it to UXD to come with better text that would not confuse the user.
Comment 2 Shiri mordechay 2020-08-10 07:54:36 UTC 
(In reply to Bipul Adhikari from comment #1)
> Assigning it to UXD to come with better text that would not confuse the user.

The View more link was never required by UXD, it wasn't planned at all and was added in the implementation. I think it could be good to add additional view and info but currently it's a completely different chart (already very confusing) and shows no data at all. 

So it's best to completely remove this link for now.
Comment 5 Persona non grata 2020-09-28 10:20:37 UTC 
Created attachment 1717236 [details]
removed  “Capacity break down-view more” link btw the Metrics page
Comment 6 Persona non grata 2020-09-28 10:22:03 UTC 
Tested on ocp 4.6.0-0.nightly-2020-09-27-075304,I can see  “Capacity break down-view more” link is removed. Moving bug to verified
Comment 8 errata-xmlrpc 2020-10-27 16:24:53 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (OpenShift Container Platform 4.6 GA Images), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:4196