Bug 1866338 - [RHOCS Usability Study][Dashboard] Disconnect between “Capacity break down-view more” link and the Metrics page
Summary: [RHOCS Usability Study][Dashboard] Disconnect between “Capacity break down-vi...
Status: ON_QA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Console Storage Plugin
Version: 4.4
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
: 4.6.0
Assignee: Bipul Adhikari
QA Contact: Shreekar
Depends On:
TreeView+ depends on / blocked
Reported: 2020-08-05 11:43 UTC by Harish NV Rao
Modified: 2020-09-22 11:42 UTC (History)
6 users (show)

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System ID Priority Status Summary Last Updated
Github openshift console pull 6502 None open Bug 1866338: Remove View More link from all the Capacity Breakdown Cards 2020-09-21 08:39:57 UTC

Description Harish NV Rao 2020-08-05 11:43:15 UTC
Description of problem:

When selecting the ”View more” link from Capacity breakdown, the user was  expecting to see the details explaining the capacity breakdown chart, but was  confused by the Metrics page and the “empty” metrics chart. 
Refer to [1] for the screenshot.

UX issue severity level: 4-Low (refer below mentioned doc for severity levels)

This BZ is being filed based on the Usability study conducted on RHOCS during July 2020. A complete report on this Usability study can be found here: https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g547716335e_0_260

[1] https://docs.google.com/presentation/d/1w65Rl2ZsTew-TIqgKUaZ9Y-1DmG1Z4Y59sYQjYC_mMM/edit#slide=id.g8d60435416_0_35

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Comment 1 Bipul Adhikari 2020-08-07 06:35:02 UTC
Assigning it to UXD to come with better text that would not confuse the user.

Comment 2 Shiri mordechay 2020-08-10 07:54:36 UTC
(In reply to Bipul Adhikari from comment #1)
> Assigning it to UXD to come with better text that would not confuse the user.

The View more link was never required by UXD, it wasn't planned at all and was added in the implementation. I think it could be good to add additional view and info but currently it's a completely different chart (already very confusing) and shows no data at all. 

So it's best to completely remove this link for now.

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