Bug 18838

Summary:	Servers not all updated???
Product:	Red Hat Web Site	Reporter:	Jeffrey Cohen <nobody+jcohen>
Component:	Store	Assignee:	Tom Lancaster <tlancast>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Paul Lindner <plindner>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	current	CC:	evalynna, marty, smooge
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2001-05-21 23:00:59 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jeffrey Cohen 2000-10-10 18:02:21 UTC

Seems like there may be a server out there that is not fully linked.

Allow me to explain.

Sandra Parker just placed an order on our 'internal' webstore for SV001,
single incident of support.

The price cam up as $225.00, our old price, instead of the current
$325.00.

I checked in the 'catalog' and it appears as $325.00.  Also in Oracle it
is $325.00.

The order number that Sandra placed is 'I2190575.'  if you would like to
check this out.

What's up?

-Jeff

Comment 1 Jeffrey Cohen 2000-12-13 21:23:54 UTC

Apparently there is still a problem with all the 'apps' servers not being
updated together.

I give the following example:  

I changed the item RH3000 on the /apps/catalog... page to 'in stock' yesterday
12/12.  I was able to order it fine after that.  Unfortunately, no more than 20
minutes ago ( today, 12/13) it came up as "out of stock"  on the 'internal' web
store.  I quickly went to the /apps/catalog page to see what the status was, and
indeed it was marked out of stock.  Thinking that Michael Pittman may have been
notified of a production problem and therefore marked it out of stock, I
called.  He said, that it should be in-stock, and furthermore his /apps/catalog
page had it marked so.  Unfortunately, my /apps/catalog still had it marked 'out
of stock.' Kind of worrisome.

Thanks for the attention.

-Jeff

Comment 2 Tom Lancaster 2001-04-09 22:19:03 UTC

Is this bug way out of date, or does it still need investigating?

Comment 3 Jeffrey Cohen 2001-04-10 12:08:41 UTC

It might be. About a week ago, Michael Pittman was adding and changing products
in the product catalog (www.redhat.com/apps/catalog).  And these changes did not
'take.'

Comment 4 Tom Lancaster 2001-04-24 19:06:04 UTC

When changes are made to store items, the products cache on the app servers
needs to be removed ( to refresh ). I need to script this into the process.
It needs to be a separate function, however, to allow a single refresh after all
changes.

Comment 5 Jay Turner 2001-05-14 21:47:18 UTC

Is this still an issue?  It sounds like we now have a script to clear the data
cache on the app servers.  This will almost certainly go away with the rollout
of IC as the new store.

Comment 6 Tom Lancaster 2001-05-21 23:00:54 UTC

I don't think this is an issue now, and it certainly shouldn't be with IC.

Comment 7 Jay Turner 2001-09-17 19:32:13 UTC

Closing this out due to lack of activity.