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Seems like there may be a server out there that is not fully linked. Allow me to explain. Sandra Parker just placed an order on our 'internal' webstore for SV001, single incident of support. The price cam up as $225.00, our old price, instead of the current $325.00. I checked in the 'catalog' and it appears as $325.00. Also in Oracle it is $325.00. The order number that Sandra placed is 'I2190575.' if you would like to check this out. What's up? -Jeff
Apparently there is still a problem with all the 'apps' servers not being updated together. I give the following example: I changed the item RH3000 on the /apps/catalog... page to 'in stock' yesterday 12/12. I was able to order it fine after that. Unfortunately, no more than 20 minutes ago ( today, 12/13) it came up as "out of stock" on the 'internal' web store. I quickly went to the /apps/catalog page to see what the status was, and indeed it was marked out of stock. Thinking that Michael Pittman may have been notified of a production problem and therefore marked it out of stock, I called. He said, that it should be in-stock, and furthermore his /apps/catalog page had it marked so. Unfortunately, my /apps/catalog still had it marked 'out of stock.' Kind of worrisome. Thanks for the attention. -Jeff
Is this bug way out of date, or does it still need investigating?
It might be. About a week ago, Michael Pittman was adding and changing products in the product catalog (www.redhat.com/apps/catalog). And these changes did not 'take.'
When changes are made to store items, the products cache on the app servers needs to be removed ( to refresh ). I need to script this into the process. It needs to be a separate function, however, to allow a single refresh after all changes.
Is this still an issue? It sounds like we now have a script to clear the data cache on the app servers. This will almost certainly go away with the rollout of IC as the new store.
I don't think this is an issue now, and it certainly shouldn't be with IC.
Closing this out due to lack of activity.