Bug 1898505

Summary: Installation of a disconnected Red Hat 6.8 Satellite server fails
Product: Red Hat Satellite Reporter: momran
Component: InstallationAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED DUPLICATE QA Contact: Devendra Singh <desingh>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 6.8.0CC: ehelms
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
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Clone Of: Environment:
Last Closed: 2020-11-18 14:23:55 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description momran 2020-11-17 11:12:55 UTC 
Description of problem:

Installation of a disconnected Red Hat 6.8 Satellite server following the official documentation [1] fails with the following errors in /var/log/foreman-installer/satellite.log:

~~~
[DEBUG 2020-11-16T10:29:08 main] foreman-maintain packages lock --assumeyes finished successfully!
[DEBUG 2020-11-16T10:29:08 main] Hook /usr/share/foreman-installer/katello/hooks/post/99-version_locking.rb returned true
[ INFO 2020-11-16T10:29:08 main] All hooks in group post finished
[DEBUG 2020-11-16T10:29:08 main] Exit with status code: 6 (signal was 6)
[ERROR 2020-11-16T10:29:08 main] Errors encountered during run:
[ERROR 2020-11-16T10:29:08 main] foreman-maintain packages is-locked --assumeyes failed! Check the output for error!
[ERROR 2020-11-16T10:29:08 main]  /Stage[main]/Foreman/Foreman::Rake[apipie:cache:index]/Exec[foreman-rake-apipie:cache:index]: Failed to call refresh: '/usr/sbin/foreman-rake apipie:cache:index' returned 1 instead of one of [0]
[ERROR 2020-11-16T10:29:08 main]  /Stage[main]/Foreman/Foreman::Rake[apipie:cache:index]/Exec[foreman-rake-apipie:cache:index]: '/usr/sbin/foreman-rake apipie:cache:index' returned 1 instead of one of [0]
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/errors.rb:157:in `fail'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/type/exec.rb:183:in `sync'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/type/exec.rb:649:in `refresh'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:149:in `process_callback'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:34:in `block in process_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:121:in `block in queued_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:120:in `each'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:120:in `queued_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:33:in `process_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:288:in `eval_resource'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:191:in `call'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:191:in `block (2 levels) in evaluate'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:521:in `block in thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:520:in `thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:191:in `block in evaluate'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/graph/relationship_graph.rb:122:in `traverse'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:178:in `evaluate'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/resource/catalog.rb:240:in `block (2 levels) in apply'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:521:in `block in thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:520:in `thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/resource/catalog.rb:239:in `block in apply'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/log.rb:161:in `with_destination'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/report.rb:146:in `as_logging_destination'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/resource/catalog.rb:238:in `apply'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:185:in `block (2 levels) in apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:521:in `block in thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:520:in `thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:184:in `block in apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:233:in `block in benchmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:232:in `benchmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:183:in `apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:387:in `run_internal'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:227:in `block in run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/context.rb:62:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:290:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:210:in `run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:343:in `apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:260:in `block (2 levels) in main'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/context.rb:62:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:290:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:243:in `block in main'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/context.rb:62:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:290:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:207:in `main'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:177:in `run_command'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application.rb:382:in `block in run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:710:in `exit_on_fail'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application.rb:382:in `run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/command_line.rb:143:in `run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/command_line.rb:77:in `execute'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/bin/puppet:5:in `<main>'
[DEBUG 2020-11-16T10:29:08 main] Cleaning /tmp/kafo_installation20201116-3207-1xhj87l
[DEBUG 2020-11-16T10:29:08 main] Cleaning /tmp/kafo_installation20201116-3207-13bsdic
[DEBUG 2020-11-16T10:29:08 main] Cleaning /tmp/default_values.yaml
[ INFO 2020-11-16T10:29:08 main] Installer finished in 742.717694953 seconds
~~~


Version-Release number of selected component (if applicable):

 - foreman-installer-2.1.2.8-1.el7sat.noarch
 - foreman-installer-katello-2.1.2.8-1.el7sat.noarch
 - satellite-installer-6.8.0.11-1.el7sat.noarch


How reproducible:

Always


Steps to Reproduce:

Follow the steps in the 'INSTALLING SATELLITE SERVER FROM A DISCONNECTED NETWORK' guide for Red Hat Satellite 6.8 [1]. The failure is encountered when manually configuring Satellite according to section '2.7.1. Configuring Satellite Manually' of the above mentioned documentation.


Actual results:

Installation fails with the above error.


Expected results:

Installation completes successfully.


[1] https://access.redhat.com/documentation/en-us/red_hat_satellite/6.8/html/installing_satellite_server_from_a_disconnected_network/index
Comment 1 Eric Helms 2020-11-18 14:23:55 UTC 

*** This bug has been marked as a duplicate of bug 1890923 ***