Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1898505

Summary: Installation of a disconnected Red Hat 6.8 Satellite server fails
Product: Red Hat Satellite Reporter: momran
Component: InstallationAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED DUPLICATE QA Contact: Devendra Singh <desingh>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 6.8.0CC: ehelms
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-11-18 14:23:55 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description momran 2020-11-17 11:12:55 UTC 
Description of problem:

Installation of a disconnected Red Hat 6.8 Satellite server following the official documentation [1] fails with the following errors in /var/log/foreman-installer/satellite.log:

~~~
[DEBUG 2020-11-16T10:29:08 main] foreman-maintain packages lock --assumeyes finished successfully!
[DEBUG 2020-11-16T10:29:08 main] Hook /usr/share/foreman-installer/katello/hooks/post/99-version_locking.rb returned true
[ INFO 2020-11-16T10:29:08 main] All hooks in group post finished
[DEBUG 2020-11-16T10:29:08 main] Exit with status code: 6 (signal was 6)
[ERROR 2020-11-16T10:29:08 main] Errors encountered during run:
[ERROR 2020-11-16T10:29:08 main] foreman-maintain packages is-locked --assumeyes failed! Check the output for error!
[ERROR 2020-11-16T10:29:08 main]  /Stage[main]/Foreman/Foreman::Rake[apipie:cache:index]/Exec[foreman-rake-apipie:cache:index]: Failed to call refresh: '/usr/sbin/foreman-rake apipie:cache:index' returned 1 instead of one of [0]
[ERROR 2020-11-16T10:29:08 main]  /Stage[main]/Foreman/Foreman::Rake[apipie:cache:index]/Exec[foreman-rake-apipie:cache:index]: '/usr/sbin/foreman-rake apipie:cache:index' returned 1 instead of one of [0]
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/errors.rb:157:in `fail'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/type/exec.rb:183:in `sync'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/type/exec.rb:649:in `refresh'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:149:in `process_callback'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:34:in `block in process_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:121:in `block in queued_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:120:in `each'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:120:in `queued_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/event_manager.rb:33:in `process_events'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:288:in `eval_resource'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:191:in `call'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:191:in `block (2 levels) in evaluate'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:521:in `block in thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:520:in `thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:191:in `block in evaluate'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/graph/relationship_graph.rb:122:in `traverse'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction.rb:178:in `evaluate'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/resource/catalog.rb:240:in `block (2 levels) in apply'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:521:in `block in thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:520:in `thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/resource/catalog.rb:239:in `block in apply'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/log.rb:161:in `with_destination'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/transaction/report.rb:146:in `as_logging_destination'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/resource/catalog.rb:238:in `apply'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:185:in `block (2 levels) in apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:521:in `block in thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:520:in `thinmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:184:in `block in apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:233:in `block in benchmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/2.5.0/benchmark.rb:308:in `realtime'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:232:in `benchmark'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:183:in `apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:387:in `run_internal'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:227:in `block in run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/context.rb:62:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:290:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/configurer.rb:210:in `run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:343:in `apply_catalog'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:260:in `block (2 levels) in main'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/context.rb:62:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:290:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:243:in `block in main'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/context.rb:62:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet.rb:290:in `override'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:207:in `main'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application/apply.rb:177:in `run_command'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application.rb:382:in `block in run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util.rb:710:in `exit_on_fail'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/application.rb:382:in `run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/command_line.rb:143:in `run'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/command_line.rb:77:in `execute'
[ERROR 2020-11-16T10:29:08 main] /opt/puppetlabs/puppet/bin/puppet:5:in `<main>'
[DEBUG 2020-11-16T10:29:08 main] Cleaning /tmp/kafo_installation20201116-3207-1xhj87l
[DEBUG 2020-11-16T10:29:08 main] Cleaning /tmp/kafo_installation20201116-3207-13bsdic
[DEBUG 2020-11-16T10:29:08 main] Cleaning /tmp/default_values.yaml
[ INFO 2020-11-16T10:29:08 main] Installer finished in 742.717694953 seconds
~~~


Version-Release number of selected component (if applicable):

 - foreman-installer-2.1.2.8-1.el7sat.noarch
 - foreman-installer-katello-2.1.2.8-1.el7sat.noarch
 - satellite-installer-6.8.0.11-1.el7sat.noarch


How reproducible:

Always


Steps to Reproduce:

Follow the steps in the 'INSTALLING SATELLITE SERVER FROM A DISCONNECTED NETWORK' guide for Red Hat Satellite 6.8 [1]. The failure is encountered when manually configuring Satellite according to section '2.7.1. Configuring Satellite Manually' of the above mentioned documentation.


Actual results:

Installation fails with the above error.


Expected results:

Installation completes successfully.


[1] https://access.redhat.com/documentation/en-us/red_hat_satellite/6.8/html/installing_satellite_server_from_a_disconnected_network/index
Comment 1 Eric Helms 2020-11-18 14:23:55 UTC 

*** This bug has been marked as a duplicate of bug 1890923 ***