Bug 1924536

Summary: 'More about Insights' link points to support link
Product: OpenShift Container Platform Reporter: Yadan Pei <yapei>
Component: Insights OperatorAssignee: Georgii Karataev <gkaratae>
Status: CLOSED ERRATA QA Contact: ireyes
Severity: low Docs Contact:
Priority: unspecified    
Version: 4.7CC: aos-bugs, inecas, jokerman, mklika, tremes
Target Milestone: ---   
Target Release: 4.8.0   
Hardware: Unspecified   
OS: Unspecified   
Fixed In Version: Doc Type: No Doc Update
Doc Text:
Story Points: ---
Clone Of:
: 1941468 (view as bug list) Environment:
Last Closed: 2021-07-27 22:39:39 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1941468    
Description Flags
Insights not available status none

Description Yadan Pei 2021-02-03 07:32:33 UTC
Created attachment 1754613 [details]
Insights not available status

Description of problem:
When Insights operator is not available, the Insights popup status will show an error icon and 'Not Available' status  

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Set insights operator unmanaged by CVO and scale down deployment/insights-operator to 0 to simulate unavailable insights operator
2. Click Insights status popup in Cluster status card

Actual results:
2. the 'More about Insights' link in Insights status popup points to https://docs.openshift.com/container-platform/latest/support/getting-support.html

Expected results:
2. maybe 'More about Insights' should point to https://docs.openshift.com/container-platform/<OCP_version or latest>/support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.html

Additional info:

Comment 1 Jakub Hadvig 2021-02-03 08:43:11 UTC
Assigning to the Insights team since they should be owning this piece of code.

Comment 4 ireyes 2021-03-23 09:24:52 UTC
Verified that on 4.8 cluster (4.8.0-0.nightly-2021-03-22-031014) the link points to the latest version of the doc using the new link. Confirmed also using the master branch of the console repo against the same cluster.

The bug was reported for a 4.7 cluster, for which this solution does not currently work, but it is addressed in Bug 1941468

Comment 7 errata-xmlrpc 2021-07-27 22:39:39 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.