Bug 1924536 - 'More about Insights' link points to support link
Summary: 'More about Insights' link points to support link
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Insights Operator
Version: 4.7
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
: 4.8.0
Assignee: Georgii Karataev
QA Contact: ireyes
Depends On:
Blocks: 1941468
TreeView+ depends on / blocked
Reported: 2021-02-03 07:32 UTC by Yadan Pei
Modified: 2021-07-27 22:41 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: No Doc Update
Doc Text:
Clone Of:
: 1941468 (view as bug list)
Last Closed: 2021-07-27 22:39:39 UTC
Target Upstream Version:

Attachments (Terms of Use)
Insights not available status (46.91 KB, image/png)
2021-02-03 07:32 UTC, Yadan Pei
no flags Details

System ID Private Priority Status Summary Last Updated
Github openshift console pull 8232 0 None open Bug 1924536: Change link for not available state 2021-02-24 08:50:15 UTC
Red Hat Product Errata RHSA-2021:2438 0 None None None 2021-07-27 22:41:58 UTC

Description Yadan Pei 2021-02-03 07:32:33 UTC
Created attachment 1754613 [details]
Insights not available status

Description of problem:
When Insights operator is not available, the Insights popup status will show an error icon and 'Not Available' status  

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Set insights operator unmanaged by CVO and scale down deployment/insights-operator to 0 to simulate unavailable insights operator
2. Click Insights status popup in Cluster status card

Actual results:
2. the 'More about Insights' link in Insights status popup points to https://docs.openshift.com/container-platform/latest/support/getting-support.html

Expected results:
2. maybe 'More about Insights' should point to https://docs.openshift.com/container-platform/<OCP_version or latest>/support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.html

Additional info:

Comment 1 Jakub Hadvig 2021-02-03 08:43:11 UTC
Assigning to the Insights team since they should be owning this piece of code.

Comment 4 ireyes 2021-03-23 09:24:52 UTC
Verified that on 4.8 cluster (4.8.0-0.nightly-2021-03-22-031014) the link points to the latest version of the doc using the new link. Confirmed also using the master branch of the console repo against the same cluster.

The bug was reported for a 4.7 cluster, for which this solution does not currently work, but it is addressed in Bug 1941468

Comment 7 errata-xmlrpc 2021-07-27 22:39:39 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.


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