Created attachment 1754613 [details]
Insights not available status
Description of problem:
When Insights operator is not available, the Insights popup status will show an error icon and 'Not Available' status
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Set insights operator unmanaged by CVO and scale down deployment/insights-operator to 0 to simulate unavailable insights operator
2. Click Insights status popup in Cluster status card
2. the 'More about Insights' link in Insights status popup points to https://docs.openshift.com/container-platform/latest/support/getting-support.html
2. maybe 'More about Insights' should point to https://docs.openshift.com/container-platform/<OCP_version or latest>/support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.html
Assigning to the Insights team since they should be owning this piece of code.
Verified that on 4.8 cluster (4.8.0-0.nightly-2021-03-22-031014) the link points to the latest version of the doc using the new link. Confirmed also using the master branch of the console repo against the same cluster.
The bug was reported for a 4.7 cluster, for which this solution does not currently work, but it is addressed in Bug 1941468
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.