Bug 1926364

Summary:	Installer timeouts because proxy blocked connection to Ironic API running on bootstrap VM
Product:	OpenShift Container Platform	Reporter:	Mario Vázquez <mavazque>
Component:	Installer	Assignee:	Beth White <beth.white>
Installer sub component:	OpenShift on Bare Metal IPI	QA Contact:	Raviv Bar-Tal <rbartal>
Status:	CLOSED ERRATA	Docs Contact:
Severity:	low
Priority:	low	CC:	djuran, kiran, rbartal, rpittau, stbenjam, tsedovic
Version:	4.6.z	Keywords:	Triaged
Target Milestone:	---
Target Release:	4.8.0
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	No Doc Update
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2021-07-27 22:42:26 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Mario Vázquez 2021-02-08 17:22:05 UTC

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Version:

4.6.15


Platform:

baremetal

Please specify:
* IPI

What happened?

The customer has a proxy that was not properly configured, it was blocking connections from the installer to the bootstrap VM where Ironic API was running.


What did you expect to happen?

The installer reports "Error: could not contact Ironic API: timeout reached", it would be nice to include some extra notes like "Check network settings / Proxy configuration" as well.


How to reproduce it (as minimally and precisely as possible)?

Run the installer using a proxy that blocks connections to the bootstrap VM IP.

Comment 4 errata-xmlrpc 2021-07-27 22:42:26 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:2438