Thanks for opening a bug report! Before hitting the button, please fill in as much of the template below as you can. If you leave out information, it's harder to help you. Be ready for follow-up questions, and please respond in a timely manner. If we can't reproduce a bug we might close your issue. If we're wrong, PLEASE feel free to reopen it and explain why. Version: 4.6.15 Platform: baremetal Please specify: * IPI What happened? The customer has a proxy that was not properly configured, it was blocking connections from the installer to the bootstrap VM where Ironic API was running. What did you expect to happen? The installer reports "Error: could not contact Ironic API: timeout reached", it would be nice to include some extra notes like "Check network settings / Proxy configuration" as well. How to reproduce it (as minimally and precisely as possible)? Run the installer using a proxy that blocks connections to the bootstrap VM IP.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: OpenShift Container Platform 4.8.2 bug fix and security update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2021:2438