Bug 1928607

Summary:	redhat-support-tool is missing from latest RHV-H 4.4
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Kumar Mashalkar <kmashalk>
Component:	redhat-release-virtualization-host	Assignee:	Sandro Bonazzola <sbonazzo>
Status:	CLOSED ERRATA	QA Contact:	cshao <cshao>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	4.4.4	CC:	arachman, cshao, ddacosta, dfediuck, emarcus, lsvaty, mavital, peyu, sbonazzo, shlei, weiwang, yaniwang
Target Milestone:	ovirt-4.4.5-1	Keywords:	Regression
Target Release:	4.4.5	Flags:	cshao: testing_plan_complete+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	redhat-release-virtualization-host-4.4.5-4.el8ev	Doc Type:	Bug Fix
Doc Text:	Previously, the redhat-support-tool was not included in the RHV-H 4.4 package. In this release, the redhat-support-tool has been added.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2021-04-14 11:44:48 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Node	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Kumar Mashalkar 2021-02-15 06:38:05 UTC

Description of problem:
redhat-support-tool tool is missing from RHV-H 4.4. It was present by default in 4.3 hosts. 

It is also missing from the RHV-H repository

Version-Release number of selected component (if applicable):
RHV-H 4.4

How reproducible:
100%

Steps to Reproduce:
Command not found. 
Also, the package is missing from the RHV-H repository.

Actual results:
The tool is missing. Command not found.

Expected results:
The tool should be installed on the host as it helps in attaching the logs to the case.


Additional info:
It is not installed on RHEL 8 by default but is available via the repository.

Comment 2 cshao 2021-02-18 02:14:37 UTC

Package check can't be automated so far, but we can do manually check for this package.

Comment 9 Eli Marcus 2021-03-25 17:12:42 UTC

Hi Sandro, please review the updated doc text: 

Previously, the redhat-support-tool was missing from the RHV-H 4.4 package. 
In this release, the redhat-support-tool has been added.

Comment 10 Sandro Bonazzola 2021-03-26 14:06:12 UTC

(In reply to Eli Marcus from comment #9)
> Hi Sandro, please review the updated doc text

Looks good to me.

Comment 11 cshao 2021-04-01 08:17:09 UTC

Test version:
redhat-virtualization-host-4.4.5-20210330.0.el8_3

# rpm -qa| grep redhat-release-virtualization-host
redhat-release-virtualization-host-content-4.4.5-4.el8ev.x86_64
redhat-release-virtualization-host-4.4.5-4.el8ev.x86_64

# rpm -qa| grep redhat-support-tool
redhat-support-tool-0.11.2-2.el8.noarch

Redhat-support-tool has been added, so the bug is fixed, change bug status to VERIFIED.

Comment 18 errata-xmlrpc 2021-04-14 11:44:48 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat Virtualization security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1189

Comment 19 errata-xmlrpc 2021-04-14 11:48:30 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat Virtualization security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1189