Bug 1928607 - redhat-support-tool is missing from latest RHV-H 4.4
Summary: redhat-support-tool is missing from latest RHV-H 4.4
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: redhat-release-virtualization-host
Version: 4.4.4
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ovirt-4.4.5-1
: 4.4.5
Assignee: Sandro Bonazzola
QA Contact: cshao
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-02-15 06:38 UTC by Kumar Mashalkar
Modified: 2024-06-14 00:17 UTC (History)
12 users (show)

Fixed In Version: redhat-release-virtualization-host-4.4.5-4.el8ev
Doc Type: Bug Fix
Doc Text:
Previously, the redhat-support-tool was not included in the RHV-H 4.4 package. In this release, the redhat-support-tool has been added.
Clone Of:
Environment:
Last Closed: 2021-04-14 11:44:48 UTC
oVirt Team: Node
Target Upstream Version:
Embargoed:
cshao: testing_plan_complete+


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:1189 0 None None None 2021-04-14 11:48:55 UTC

Description Kumar Mashalkar 2021-02-15 06:38:05 UTC
Description of problem:
redhat-support-tool tool is missing from RHV-H 4.4. It was present by default in 4.3 hosts. 

It is also missing from the RHV-H repository

Version-Release number of selected component (if applicable):
RHV-H 4.4

How reproducible:
100%

Steps to Reproduce:
Command not found. 
Also, the package is missing from the RHV-H repository.

Actual results:
The tool is missing. Command not found.

Expected results:
The tool should be installed on the host as it helps in attaching the logs to the case.


Additional info:
It is not installed on RHEL 8 by default but is available via the repository.

Comment 2 cshao 2021-02-18 02:14:37 UTC
Package check can't be automated so far, but we can do manually check for this package.

Comment 9 Eli Marcus 2021-03-25 17:12:42 UTC
Hi Sandro, please review the updated doc text: 

Previously, the redhat-support-tool was missing from the RHV-H 4.4 package. 
In this release, the redhat-support-tool has been added.

Comment 10 Sandro Bonazzola 2021-03-26 14:06:12 UTC
(In reply to Eli Marcus from comment #9)
> Hi Sandro, please review the updated doc text

Looks good to me.

Comment 11 cshao 2021-04-01 08:17:09 UTC
Test version:
redhat-virtualization-host-4.4.5-20210330.0.el8_3

# rpm -qa| grep redhat-release-virtualization-host
redhat-release-virtualization-host-content-4.4.5-4.el8ev.x86_64
redhat-release-virtualization-host-4.4.5-4.el8ev.x86_64

# rpm -qa| grep redhat-support-tool
redhat-support-tool-0.11.2-2.el8.noarch

Redhat-support-tool has been added, so the bug is fixed, change bug status to VERIFIED.

Comment 18 errata-xmlrpc 2021-04-14 11:44:48 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat Virtualization security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1189

Comment 19 errata-xmlrpc 2021-04-14 11:48:30 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat Virtualization security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1189


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