Bug 1937866

Summary: Unable to disable onscreen keyboard in touch screen machine [rhel-8.5.0]
Product: Red Hat Enterprise Linux 8 Reporter: RHEL Program Management Team <pgm-rhel-tools>
Component: gnome-shellAssignee: Jonas Ådahl <jadahl>
Status: CLOSED ERRATA QA Contact: Michael Boisvert <mboisver>
Severity: high Docs Contact:
Priority: high    
Version: 8.1CC: cgarnach, fmuellner, jadahl, jizhu, jkoten, knakai, lilhuang, lmiksik, mboisver, mclasen, ovasik, qguo, sbarcomb, tpelka, tpopela, yuokada
Target Milestone: rcKeywords: Triaged
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: mutter-3.32.2-56.el8, gnome-shell-3.32.2-31.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1833787 Environment:
Last Closed: 2021-11-09 19:34:12 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1833787, 1969636    
Bug Blocks: 1894575    

Comment 2 Florian Müllner 2021-06-09 08:21:44 UTC
*** Bug 1969636 has been marked as a duplicate of this bug. ***

Comment 4 Michael Boisvert 2021-06-09 23:37:49 UTC
Testing results were identical to RHEL 8.4 so I will paste them here:

Here are the results from my testing.

Environment:
Lenovo x230t (commercial Wacom touchscreen convertible laptop)
RHEL-8.4.0-20210316.n.1
mutter-3.32.2-57.el8 
gnome-shell-3.32.2-31.el8

Laptop in normal configuration with physical keyboard visible:
The OSK will not display itself without being switched on through the accessibility settings. 

Laptop in tablet/touchscreen mode with screen rotated and closed over the physical keyboard.
The OSK will display itself when using the touchscreen on a text input box. 

I also performed functional testing of the OSK itself. All features and functions work as expected (special characters, minimize/maximize, caps lock etc). Overall these changes made the OSK feel more polished.

Comment 10 errata-xmlrpc 2021-11-09 19:34:12 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: GNOME security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4381