Bug 1973546

Summary:	Insights recommendations are not listed for old hosts after upgrading satellite to 6.9.3 snap 3.
Product:	Red Hat Satellite	Reporter:	Jameer Pathan <jpathan>
Component:	RH Cloud - Inventory	Assignee:	Shimon Shtein <sshtein>
Status:	CLOSED ERRATA	QA Contact:	Jameer Pathan <jpathan>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.9.0	CC:	aruzicka, osousa
Target Milestone:	6.10.0	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	tfm-rubygem-foreman_rh_cloud-4.0.23	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1976228 (view as bug list)		Environment:
Last Closed:	2021-11-16 14:12:00 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jameer Pathan 2021-06-18 06:38:49 UTC

Description of problem:
Insights recommendations are not listed for old hosts after upgrading satellite to 6.9.3 snap 3.

Version-Release number of selected component (if applicable):
- Satellite 6.9.3 snap 3
- tfm-rubygem-foreman_rh_cloud-3.0.22-1.el7sat.noarch

How reproducible:
- Tried upgrade only one time right now

Steps to Reproduce:
- Install Satellite 6.9.2 (foreman_rh_cloud-3.0.18)
- Register a satellite host with insights
- Sync insights recommendations
- Upgrade it to Satellite 6.9.3 snap 3 (foreman_rh_cloud-3.0.22)
- Go to Configure > Insights
- Insights recommendations are not listed anymore
- Try syncing Insights recommendations again

Actual results:
- Insights recommendations are not listed anymore.

Expected results:
- Insights recommendations are shown for both old and freshly registered host.

Additional info:
- Insights recommendations are shown for freshly registered host with upgraded satellite and insights. 
- Recommendations are not listed for old host only.

Comment 1 Jameer Pathan 2021-06-18 08:30:12 UTC

I was not able to reproduce this issue second time.
dropping the flags, but would like to keep this bz open for some time.

Comment 3 Jameer Pathan 2021-08-06 14:39:25 UTC

Verified

Verified with:
- Satellite 6.10.0 snap 12
- tfm-rubygem-foreman_rh_cloud-4.0.25.1-1.el7sat.noarch

Test steps:
- Install Satellite 6.9.5 snap 1
- Register a satellite content host with insights
- Sync insights recommendations
- Upgrade Satellite to Satellite 6.10.0 snap 12
- Go to Configure > Insights

Observation:
- Insights recommendations are shown for both old and freshly registered host.

Comment 6 errata-xmlrpc 2021-11-16 14:12:00 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702