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Bug 1973546 - Insights recommendations are not listed for old hosts after upgrading satellite to 6.9.3 snap 3.
Summary: Insights recommendations are not listed for old hosts after upgrading satelli...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: 6.9.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.10.0
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-06-18 06:38 UTC by Jameer Pathan
Modified: 2021-11-16 14:12 UTC (History)
2 users (show)

Fixed In Version: tfm-rubygem-foreman_rh_cloud-4.0.23
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1976228 (view as bug list)
Environment:
Last Closed: 2021-11-16 14:12:00 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github theforeman foreman_rh_cloud pull 571 0 None open Add UUID to insights facets that are missing it 2021-06-20 13:45:21 UTC
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:12:10 UTC

Description Jameer Pathan 2021-06-18 06:38:49 UTC 
Description of problem:
Insights recommendations are not listed for old hosts after upgrading satellite to 6.9.3 snap 3.

Version-Release number of selected component (if applicable):
- Satellite 6.9.3 snap 3
- tfm-rubygem-foreman_rh_cloud-3.0.22-1.el7sat.noarch

How reproducible:
- Tried upgrade only one time right now

Steps to Reproduce:
- Install Satellite 6.9.2 (foreman_rh_cloud-3.0.18)
- Register a satellite host with insights
- Sync insights recommendations
- Upgrade it to Satellite 6.9.3 snap 3 (foreman_rh_cloud-3.0.22)
- Go to Configure > Insights
- Insights recommendations are not listed anymore
- Try syncing Insights recommendations again

Actual results:
- Insights recommendations are not listed anymore.

Expected results:
- Insights recommendations are shown for both old and freshly registered host.

Additional info:
- Insights recommendations are shown for freshly registered host with upgraded satellite and insights. 
- Recommendations are not listed for old host only.
Comment 1 Jameer Pathan 2021-06-18 08:30:12 UTC 
I was not able to reproduce this issue second time.
dropping the flags, but would like to keep this bz open for some time.
Comment 3 Jameer Pathan 2021-08-06 14:39:25 UTC 
Verified

Verified with:
- Satellite 6.10.0 snap 12
- tfm-rubygem-foreman_rh_cloud-4.0.25.1-1.el7sat.noarch

Test steps:
- Install Satellite 6.9.5 snap 1
- Register a satellite content host with insights
- Sync insights recommendations
- Upgrade Satellite to Satellite 6.10.0 snap 12
- Go to Configure > Insights

Observation:
- Insights recommendations are shown for both old and freshly registered host.
Comment 6 errata-xmlrpc 2021-11-16 14:12:00 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702
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