Bug 2000326
| Summary: | Status of installed product is shown as "Not subscribed" when the system is actually "Partially subscribed" | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 8 | Reporter: | Chris Snyder <csnyder> |
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> |
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 8.5 | CC: | arpandey, candlepin-bugs, jhnidek, jsefler, redakkan, rhsm-qe |
| Target Milestone: | rc | Keywords: | Triaged |
| Target Release: | 8.6 | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | subscription-manager-1.28.25-1.el8 | Doc Type: | If docs needed, set a value |
| Doc Text: | Story Points: | --- | |
| Clone Of: | 1999048 | Environment: | |
| Last Closed: | 2022-05-10 15:22:57 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | 1999048 | ||
| Bug Blocks: | |||
|
Description
Chris Snyder
2021-09-01 21:23:36 UTC
Pre-verification:
reproducer : on subscription-manager-1.28.24-1.el8.x86_64
Steps to Reproduce: subscription-manager-1.28.24-1.el8.x86_64
[root@kvm-08-guest14 ~]# rpm -qa subscription-manager
subscription-manager-1.28.24-1.el8.x86_64
[root@kvm-08-guest14 ~]#
1. Modify the system facts to create a partial subscription scenario as follow
#echo '{"virt.is_guest":"False", "cpu.cpu_socket(s)":"4"}' > /etc/rhsm/facts/custom.facts
2. Register and attach only 2 quantity of the subscription
Installed product status on CLI is displayed correctly , but the install product status on cockpit was show as "Not subscribed" ( PFA: attachment 1846016 [details])
==================================================================================================================================
Pre-verification steps: verifying on subscription-manager-1.28.24-1.git.31.ca7fb0c.el8.x86_64
[root@kvm-08-guest14 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.24-1.git.31.ca7fb0c.el8
[root@kvm-08-guest14 ~]# subscription-manager list
+-------------------------------------------+
Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux for x86_64
Product ID: 479
Version: 8.6
Arch: x86_64
Status: Partially Subscribed
Status Details: Only supports 2 of 4 sockets.
Starts: 12/10/2021
Ends: 12/09/2022
[root@kvm-08-guest14 ~]#
[root@kvm-08-guest14 ~]# subscription-manager status
+-------------------------------------------+
System Status Details
+-------------------------------------------+
Overall Status: Insufficient
Red Hat Enterprise Linux Server, Standard (Physical or Virtual Nodes):
- Only supports 2 of 4 sockets.
System Purpose Status: Not Specified
Actual Results: Installed product status on CLI and cockpit is shown as "Partially Subscribed" ( PFA: attachment 1846017 [details])
Expected results: It should be 'Partially Subscribed'
Verification:PASSED
Final Verification: verifying on subscription-manager-1.28.25-1.el8.x86_64
Beaker Test information:
HOSTNAME=ibm-x3650m4-01-vm-05.ibm2.lab.eng.bos.redhat.com
JOBID=6180347
RECIPEID=11270693
RESULT_SERVER=
DISTRO=RHEL-8.6.0-20220110.3
ARCHITECTURE=x86_64
[root@ibm-x3650m4-01-vm-05 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.25-1.el8
[root@ibm-x3650m4-01-vm-05 ~]#
1. Modify the system facts to create a partial subscription scenario as follow
#echo '{"virt.is_guest":"False", "cpu.cpu_socket(s)":"4"}' > /etc/rhsm/facts/custom.facts
2. Register and attach only 2 quantity of the subscription and check status
[root@ibm-x3650m4-01-vm-05 ~]# subscription-manager list --installed
+-------------------------------------------+
Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux for x86_64
Product ID: 479
Version: 8.6
Arch: x86_64
Status: Partially Subscribed
Status Details: Only supports 2 of 4 sockets.
Starts: 12/02/2021
Ends: 12/01/2022
[root@ibm-x3650m4-01-vm-05 ~]#
[root@ibm-x3650m4-01-vm-05 ~]# subscription-manager status
+-------------------------------------------+
System Status Details
+-------------------------------------------+
Overall Status: Insufficient
Red Hat Enterprise Linux Server Entry Level, Self-support:
- Only supports 2 of 4 sockets.
System Purpose Status: Not Specified
[root@ibm-x3650m4-01-vm-05 ~]#
[root@ibm-x3650m4-01-vm-05 ~]#
[root@ibm-x3650m4-01-vm-05 ~]# rpm -qa --changelog subscription-manager | grep 2000326
- 2000326: Fixed partially subscribed product in Cockpit plugin
[root@ibm-x3650m4-01-vm-05 ~]#
Actual Results: Installed product status on CLI and cockpit is shown as "Partially Subscribed" (Attachment #1850371 [details])
Expected results: It should be 'Partially Subscribed'
Verification:PASSED
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2022:2047 |