Bug 2011337

Summary: sosreport should use new Red Hat Secure FTP instead of dropbox for attachments
Product: Red Hat Enterprise Linux 7 Reporter: Pavel Moravec <pmoravec>
Component: sosAssignee: Jan Jansky <jjansky>
Status: CLOSED ERRATA QA Contact: Miroslav HradĂ­lek <mhradile>
Severity: high Docs Contact:
Priority: urgent    
Version: 7.9CC: agk, bmr, bvassova, cww, fkrska, mhradile, plambri, pmoravec, sbradley, theute, upgrades-and-supportability
Target Milestone: rcKeywords: Triaged
Target Release: ---Flags: pm-rhel: mirror+
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: sos-3.9-5.el7_9.8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 2011332 Environment:
Last Closed: 2022-02-22 16:55:22 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 2011332    
Bug Blocks:    

Description Pavel Moravec 2021-10-06 12:58:15 UTC
+++ This bug was initially created as a clone of Bug #2011332 +++

Description of problem:
TL;DR: ensure https://github.com/sosreport/sos/pull/2552 is implemented/backported, as legacy FTP dropbox will be decommissioned in favour of the new SFTP server.

This needs to be fixed or backported in the below RHEL releases:
- 9.0 GA
- 8.6 (GA)
- 8.5.z
- 8.4.z
- 8.2.z
- 7.9.z
- 6.10.z


Version-Release number of selected component (if applicable):
n.a.


How reproducible:
100%


Steps to Reproduce:
1. sosreport --upload --upload-protocol=sftp
1. sosreport --batch --case-id 02732787 --upload
2. sosreport --batch --upload


Actual results:
1. --upload-protocol does not exist
2. and 3. without providing credentials, dropbox anonymous FTP is used


Expected results:
1. option supported, default 'auto' points to uploading to the customer portal if credentials provided, or to the SFTP one if credentials are missing
2. and 3. without providing credentials, SFTP anonymous upload is used


Additional info:
python-pyexpect and python-requests are required for functionality; ideally we should ensure that:
- both are weak dependencies (on RHEL8)
- if either package is missing, the upload to SFTP will properly halt (see e.g. error message "Upload attempt failed: SFTP upload requires python3-pexpect, which is not currently installed")

Comment 14 errata-xmlrpc 2022-02-22 16:55:22 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (sos bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:0616