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Bug 2011332 - sosreport should use new Red Hat Secure FTP instead of dropbox for attachments
Summary: sosreport should use new Red Hat Secure FTP instead of dropbox for attachments
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: sos
Version: 8.5
Hardware: All
OS: Linux
high
high
Target Milestone: rc
: 8.6
Assignee: Pavel Moravec
QA Contact: Miroslav Hradílek
URL:
Whiteboard:
Depends On:
Blocks: 2011336 2011337 2011338 2011347 2011348 2011349
TreeView+ depends on / blocked
 
Reported: 2021-10-06 12:54 UTC by Pavel Moravec
Modified: 2022-05-10 16:27 UTC (History)
6 users (show)

Fixed In Version: sos-4.2-6.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2011336 2011337 2011338 2011347 2011348 2011349 (view as bug list)
Environment:
Last Closed: 2022-05-10 15:16:32 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github sosreport sos pull 2552 0 None Merged [Policy,redhat] Add support for SFTP uploads, replace legacy RH FTP fallback 2021-10-06 12:54:24 UTC
Red Hat Issue Tracker RHELPLAN-98997 0 None None None 2021-10-06 12:55:46 UTC
Red Hat Product Errata RHEA-2022:1998 0 None None None 2022-05-10 15:16:58 UTC

Description Pavel Moravec 2021-10-06 12:54:25 UTC
Description of problem:
TL;DR: ensure https://github.com/sosreport/sos/pull/2552 is implemented/backported, as legacy FTP dropbox will be decommissioned in favour of the new SFTP server.

This needs to be fixed or backported in the below RHEL releases:
- 9.0 GA
- 8.6 (GA)
- 8.5.z
- 8.4.z
- 8.2.z
- 7.9.z
- 6.10.z


Version-Release number of selected component (if applicable):
n.a.


How reproducible:
100%


Steps to Reproduce:
1. sosreport --upload --upload-protocol=sftp
1. sosreport --batch --case-id 02732787 --upload
2. sosreport --batch --upload


Actual results:
1. --upload-protocol does not exist
2. and 3. without providing credentials, dropbox anonymous FTP is used


Expected results:
1. option supported, default 'auto' points to uploading to the customer portal if credentials provided, or to the SFTP one if credentials are missing
2. and 3. without providing credentials, SFTP anonymous upload is used


Additional info:
python-pyexpect and python-requests are required for functionality; ideally we should ensure that:
- both are weak dependencies (on RHEL8)
- if either package is missing, the upload to SFTP will properly halt (see e.g. error message "Upload attempt failed: SFTP upload requires python3-pexpect, which is not currently installed")

Comment 1 Pavel Moravec 2021-10-06 13:02:01 UTC
(this will land in 8.6 gratis due to the rebase bug bz1998133)

Comment 2 Pavel Moravec 2021-10-06 13:11:53 UTC
Approval to z-streams to 8.2, 8.4 and 8.5 as the supported RHEL releases that still needs to support sos upload functionality to FTP.

Comment 6 Pavel Moravec 2022-03-17 08:40:04 UTC
Completion of this fix was done via https://bugzilla.redhat.com/show_bug.cgi?id=2025610 , hence the Fixed-In-Version.

Adding BZ to 8.6 Errata as it is blocker+ .

Comment 9 errata-xmlrpc 2022-05-10 15:16:32 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (sos bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2022:1998


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