Bug 2022755
| Summary: | Gnome Software freezes during "Loading Updates" | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Mason <mason.stevens> |
| Component: | gnome-software | Assignee: | Milan Crha <mcrha> |
| Status: | CLOSED UPSTREAM | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 35 | CC: | gnome-sig, jan.public, mcrha, rhughes |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2021-11-26 06:32:44 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
Mason
2021-11-12 14:12:41 UTC
I marked the bug as high priority as this can lead to an insecure system for people who do not pay attention to software updates. Thanks for a bug report. This works fine here. Even it takes longer when there are piled a lot of updates, the page finally loads here. Could you get a backtrace of the gnome-software process, to see where it got stuck, please? You might install debuginfo packages first, to have the backtrace usable. You can do it with this: $ sudo dnf install gnome-software-debuginfo glib2-debuginfo flatpak-debuginfo flatpak-libs-debuginfo PackageKit-glib-debuginfo --enablerepo=updates-debuginfo --enablerepo=fedora-debuginfo Make sure the debuginfo package version will exactly match the installed binary package versions. After that stop the running gnome-software: $ pkill -9 gnome-software and then run it from a terminal: $ gnome-software Once you get it into the stuck state get the backtrace of the process with a command like this: $ gdb --batch --ex "t a a bt" --pid=`pidof gnome-software` &>bt.txt Please check the bt.txt for any private information before sharing it in public. Also check the output on the gnome-software terminal, maybe it'll contain some related runtime warnings or such. Thanks Milan. I haven't had this happen again yet but I will send the requested information as soon as I can. To add a bit more information; this seems to happen after the computer has been up for an extended period of time (days if not weeks). Hardware is a Lanovo thinkpad T470. Ran into the issue again. Here is the requested information: $ uptime 19:58:48 up 3 days, 11:17, 1 user, load average: 0.42, 0.43, 0.51 The first error here appears immediately upon starting gnome-software and appears whether updates work or not. The other two only appeared hours later. $ gnome-software 14:43:29:0574 Gs not handling error failed for action get-updates-historical: failed to build result for efc88c8524a5d0ada629ba38b89ac722dc3d5efb 21:32:18:0497 Gs not handling error download-failed for action download: failed to download https://odrs.gnome.org/1.0/reviews/api/ratings: Connection terminated unexpectedly 21:32:18:0507 Gs not handling error download-failed for action download: failed to download https://odrs.gnome.org/1.0/reviews/api/ratings: Connection terminated unexpectedly Here is the backtrace. If there is a better way to upload this, please let me know: $ gdb --batch --ex "t a a bt" --pid=3333 &>bt.txt $ cat bt.txt [New LWP 3334] [New LWP 3335] [New LWP 3337] [New LWP 6473] [New LWP 6474] [New LWP 6480] [New LWP 6505] [New LWP 6509] [New LWP 6564] [New LWP 6565] [New LWP 6617] [New LWP 7040] [New LWP 7301] Downloading -0.00 MB separate debug info for /lib64/libappstream.so.4... Downloading 0.03 MB separate debug info for /home/mason/.cache/debuginfod_client/2e4d1caaede79b0f9bb438982a5fe8d19cd72b85/debuginfo... Downloading -0.00 MB separate debug info for /lib64/libgtk-3.so.0... Downloading -0.00 MB separate debug info for /home/mason/.cache/debuginfod_client/e92387df6202fc3b48f11565244fb42a0958d6f0/debuginfo... Downloading -0.00 MB separate debug info for /lib64/libgdk-3.so.0... Downloading -0.00 MB separate debug info for /lib64/libpango-1.0.so.0... 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[Thread debugging using libthread_db enabled] Using host libthread_db library "/lib64/libthread_db.so.1". 0x00007f08bbf7b81f in __GI___poll (fds=0x55fea4dc5980, nfds=4, timeout=6568) at ../sysdeps/unix/sysv/linux/poll.c:29 Downloading -0.00 MB source file /usr/src/debug/glibc-2.34-9.fc35.x86_64/io/../sysdeps/unix/sysv/linux/poll.c... 29 return SYSCALL_CANCEL (poll, fds, nfds, timeout); Thread 14 (Thread 0x7f085a23e640 (LWP 7301) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1517 #3 0x00007f089beae79f in gs_plugin_add_updates (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f088805b240, cancellable=cancellable@entry=0x7f088805b220, error=error@entry=0x7f085a23d8b8) at ../plugins/packagekit/gs-plugin-packagekit.c:706 #4 0x00007f08bd2c39f4 in gs_plugin_loader_call_vfunc (helper=0x55fea5483060, plugin=0x55fea4622690, app=<optimized out>, list=0x7f088805b240, refine_flags=33280, cancellable=0x7f088805b220, error=0x7f085a23da28) at ../lib/gs-plugin-loader.c:707 #5 0x00007f08bd2c4ae4 in gs_plugin_loader_run_results (helper=0x55fea5483060, cancellable=0x7f088805b220, error=0x7f085a23da28) at ../lib/gs-plugin-loader.c:1229 #6 0x00007f08bd2cd303 in gs_plugin_loader_process_thread_cb (task=0x55fea4b691a0, object=<optimized out>, task_data=0x55fea5483060, cancellable=0x7f088805b220) at ../lib/gs-plugin-loader.c:3342 #7 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x55fea4b691a0, pool_data=<optimized out>) at ../gio/gtask.c:1430 #8 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #9 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5322640) at ../glib/gthread.c:827 #10 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #11 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 13 (Thread 0x7f0859a3d640 (LWP 7040) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1517 #3 0x00007f089beae79f in gs_plugin_add_updates (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f088c1b9b00, cancellable=cancellable@entry=0x55fea55f8220, error=error@entry=0x7f0859a3c8b8) at ../plugins/packagekit/gs-plugin-packagekit.c:706 #4 0x00007f08bd2c39f4 in gs_plugin_loader_call_vfunc (helper=0x55fea4e48460, plugin=0x55fea4622690, app=<optimized out>, list=0x7f088c1b9b00, refine_flags=35652176, cancellable=0x55fea55f8220, error=0x7f0859a3ca28) at ../lib/gs-plugin-loader.c:707 #5 0x00007f08bd2c4ae4 in gs_plugin_loader_run_results (helper=0x55fea4e48460, cancellable=0x55fea55f8220, error=0x7f0859a3ca28) at ../lib/gs-plugin-loader.c:1229 #6 0x00007f08bd2cd303 in gs_plugin_loader_process_thread_cb (task=0x55fea4acc020, object=<optimized out>, task_data=0x55fea4e48460, cancellable=0x55fea55f8220) at ../lib/gs-plugin-loader.c:3342 #7 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x55fea4acc020, pool_data=<optimized out>) at ../gio/gtask.c:1430 #8 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #9 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea46770c0) at ../glib/gthread.c:827 #10 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #11 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 12 (Thread 0x7f085aa3f640 (LWP 6617) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0740) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0740) at ../glib/gthread-posix.c:1517 #3 0x00007f089beb2d98 in gs_plugin_packagekit_refine_update_urgency (error=0x7f085aa3e7e8, cancellable=0x55fea4f41520, flags=33280, list=0x7f088805b280, plugin=0x55fea4622690) at ../plugins/packagekit/gs-plugin-packagekit.c:1182 #4 gs_plugin_refine (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f088805b280, flags=flags@entry=33280, cancellable=cancellable@entry=0x55fea4f41520, error=error@entry=0x7f085aa3e7e8) at ../plugins/packagekit/gs-plugin-packagekit.c:1591 #5 0x00007f08bd2c3dd2 in gs_plugin_loader_call_vfunc (helper=0x7f08605acd80, plugin=0x55fea4622690, app=<optimized out>, list=0x7f088805b280, refine_flags=33280, cancellable=0x55fea4f41520, error=0x7f085aa3ea28) at ../lib/gs-plugin-loader.c:639 #6 0x00007f08bd2c3eeb in gs_plugin_loader_run_refine_filter (helper=0x7f08605acd80, list=0x7f088805b280, refine_flags=GS_PLUGIN_REFINE_FLAGS_DEFAULT, cancellable=0x55fea4f41520, error=0x7f085aa3ea28) at ../lib/gs-plugin-loader.c:893 #7 0x00007f08bd2c4241 in gs_plugin_loader_run_refine_internal (helper=0x7f08605acd80, list=0x7f088805b280, cancellable=0x55fea4f41520, error=0x7f085aa3ea28) at ../lib/gs-plugin-loader.c:951 #8 0x00007f08bd2c47ff in gs_plugin_loader_run_refine (helper=0x55fea5aa6860, list=0x7f088805b280, cancellable=0x55fea4f41520, error=0x7f085aa3ea28) at ../lib/gs-plugin-loader.c:1101 #9 0x00007f08bd2cd4f5 in gs_plugin_loader_process_thread_cb (task=0x7f08701f6980, object=<optimized out>, task_data=0x55fea5aa6860, cancellable=0x55fea4f41520) at ../lib/gs-plugin-loader.c:3501 #10 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x7f08701f6980, pool_data=<optimized out>) at ../gio/gtask.c:1430 #11 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #12 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5aad8c0) at ../glib/gthread.c:827 #13 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #14 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 11 (Thread 0x7f08756c7640 (LWP 6565) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0740) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0740) at ../glib/gthread-posix.c:1517 #3 0x00007f089beb2d98 in gs_plugin_packagekit_refine_update_urgency (error=0x7f08756c67e8, cancellable=0x7f086c00d520, flags=33280, list=0x7f086c00d540, plugin=0x55fea4622690) at ../plugins/packagekit/gs-plugin-packagekit.c:1182 #4 gs_plugin_refine (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f086c00d540, flags=flags@entry=33280, cancellable=cancellable@entry=0x7f086c00d520, error=error@entry=0x7f08756c67e8) at ../plugins/packagekit/gs-plugin-packagekit.c:1591 #5 0x00007f08bd2c3dd2 in gs_plugin_loader_call_vfunc (helper=0x7f0860697d80, plugin=0x55fea4622690, app=<optimized out>, list=0x7f086c00d540, refine_flags=33280, cancellable=0x7f086c00d520, error=0x7f08756c6a28) at ../lib/gs-plugin-loader.c:639 #6 0x00007f08bd2c3eeb in gs_plugin_loader_run_refine_filter (helper=0x7f0860697d80, list=0x7f086c00d540, refine_flags=GS_PLUGIN_REFINE_FLAGS_DEFAULT, cancellable=0x7f086c00d520, error=0x7f08756c6a28) at ../lib/gs-plugin-loader.c:893 #7 0x00007f08bd2c4241 in gs_plugin_loader_run_refine_internal (helper=0x7f0860697d80, list=0x7f086c00d540, cancellable=0x7f086c00d520, error=0x7f08756c6a28) at ../lib/gs-plugin-loader.c:951 #8 0x00007f08bd2c47ff in gs_plugin_loader_run_refine (helper=0x55fea5a08360, list=0x7f086c00d540, cancellable=0x7f086c00d520, error=0x7f08756c6a28) at ../lib/gs-plugin-loader.c:1101 #9 0x00007f08bd2cd4f5 in gs_plugin_loader_process_thread_cb (task=0x55fea4b690e0, object=<optimized out>, task_data=0x55fea5a08360, cancellable=0x7f086c00d520) at ../lib/gs-plugin-loader.c:3501 #10 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x55fea4b690e0, pool_data=<optimized out>) at ../gio/gtask.c:1430 #11 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #12 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5fb51e0) at ../glib/gthread.c:827 #13 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #14 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 10 (Thread 0x7f08766c9640 (LWP 6564) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0740) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0740) at ../glib/gthread-posix.c:1517 #3 0x00007f089beb2d98 in gs_plugin_packagekit_refine_update_urgency (error=0x7f08766c87e8, cancellable=0x7f0850000f60, flags=33280, list=0x7f085e46aa00, plugin=0x55fea4622690) at ../plugins/packagekit/gs-plugin-packagekit.c:1182 #4 gs_plugin_refine (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f085e46aa00, flags=flags@entry=33280, cancellable=cancellable@entry=0x7f0850000f60, error=error@entry=0x7f08766c87e8) at ../plugins/packagekit/gs-plugin-packagekit.c:1591 #5 0x00007f08bd2c3dd2 in gs_plugin_loader_call_vfunc (helper=0x7f086c123de0, plugin=0x55fea4622690, app=<optimized out>, list=0x7f085e46aa00, refine_flags=33280, cancellable=0x7f0850000f60, error=0x7f08766c8a28) at ../lib/gs-plugin-loader.c:639 #6 0x00007f08bd2c3eeb in gs_plugin_loader_run_refine_filter (helper=0x7f086c123de0, list=0x7f085e46aa00, refine_flags=GS_PLUGIN_REFINE_FLAGS_DEFAULT, cancellable=0x7f0850000f60, error=0x7f08766c8a28) at ../lib/gs-plugin-loader.c:893 #7 0x00007f08bd2c4241 in gs_plugin_loader_run_refine_internal (helper=0x7f086c123de0, list=0x7f085e46aa00, cancellable=0x7f0850000f60, error=0x7f08766c8a28) at ../lib/gs-plugin-loader.c:951 #8 0x00007f08bd2c47ff in gs_plugin_loader_run_refine (helper=0x55fea46a4c00, list=0x7f085e46aa00, cancellable=0x7f0850000f60, error=0x7f08766c8a28) at ../lib/gs-plugin-loader.c:1101 #9 0x00007f08bd2cd4f5 in gs_plugin_loader_process_thread_cb (task=0x7f0868014810, object=<optimized out>, task_data=0x55fea46a4c00, cancellable=0x7f0850000f60) at ../lib/gs-plugin-loader.c:3501 #10 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x7f0868014810, pool_data=<optimized out>) at ../gio/gtask.c:1430 #11 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #12 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5296460) at ../glib/gthread.c:827 #13 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #14 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 9 (Thread 0x7f0877fff640 (LWP 6509) "pool-org.gnome."): #0 0x00007f08bbf7b81f in __GI___poll (fds=0x7f088c0bf130, nfds=1, timeout=-1) at ../sysdeps/unix/sysv/linux/poll.c:29 #1 0x00007f08bcf1124c in g_main_context_poll (priority=<optimized out>, n_fds=1, fds=0x7f088c0bf130, timeout=<optimized out>, context=0x7f088c723940) at ../glib/gmain.c:4478 #2 g_main_context_iterate.constprop.0 (context=0x7f088c723940, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../glib/gmain.c:4170 #3 0x00007f08bcebb903 in g_main_loop_run (loop=0x7f088c13b220) at ../glib/gmain.c:4373 #4 0x00007f08bc0eee7a in pk_client_get_updates (client=0x55fea4637120, filters=filters@entry=2, cancellable=cancellable@entry=0x7f085e46aa60, progress_callback=0x7f089bed80f0 <gs_packagekit_helper_cb>, progress_callback@entry=0x7f089beac330 <gs_packagekit_helper_cb>, progress_user_data=progress_user_data@entry=0x7f086044f990, error=error@entry=0x7f0877ffe7e8) at ../lib/packagekit-glib2/pk-client-sync.c:646 #5 0x00007f089beb2dda in gs_plugin_packagekit_refine_update_urgency (error=0x7f0877ffe7e8, cancellable=0x7f085e46aa60, flags=33280, list=0x7f08a0063f00, plugin=0x55fea4622690) at ../plugins/packagekit/gs-plugin-packagekit.c:1184 #6 gs_plugin_refine (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f08a0063f00, flags=flags@entry=33280, cancellable=cancellable@entry=0x7f085e46aa60, error=error@entry=0x7f0877ffe7e8) at ../plugins/packagekit/gs-plugin-packagekit.c:1591 #7 0x00007f08bd2c3dd2 in gs_plugin_loader_call_vfunc (helper=0x7f085428f2a0, plugin=0x55fea4622690, app=<optimized out>, list=0x7f08a0063f00, refine_flags=33280, cancellable=0x7f085e46aa60, error=0x7f0877ffea28) at ../lib/gs-plugin-loader.c:639 #8 0x00007f08bd2c3eeb in gs_plugin_loader_run_refine_filter (helper=0x7f085428f2a0, list=0x7f08a0063f00, refine_flags=GS_PLUGIN_REFINE_FLAGS_DEFAULT, cancellable=0x7f085e46aa60, error=0x7f0877ffea28) at ../lib/gs-plugin-loader.c:893 #9 0x00007f08bd2c4241 in gs_plugin_loader_run_refine_internal (helper=0x7f085428f2a0, list=0x7f08a0063f00, cancellable=0x7f085e46aa60, error=0x7f0877ffea28) at ../lib/gs-plugin-loader.c:951 #10 0x00007f08bd2c47ff in gs_plugin_loader_run_refine (helper=0x55fea5a97460, list=0x7f08a0063f00, cancellable=0x7f085e46aa60, error=0x7f0877ffea28) at ../lib/gs-plugin-loader.c:1101 #11 0x00007f08bd2cd4f5 in gs_plugin_loader_process_thread_cb (task=0x7f08906a8ca0, object=<optimized out>, task_data=0x55fea5a97460, cancellable=0x7f085e46aa60) at ../lib/gs-plugin-loader.c:3501 #12 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x7f08906a8ca0, pool_data=<optimized out>) at ../gio/gtask.c:1430 #13 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #14 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea50ece40) at ../glib/gthread.c:827 #15 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #16 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 8 (Thread 0x7f089adcc640 (LWP 6505) "pool-org.gnome."): #0 0x00007f08bbf7b81f in __GI___poll (fds=0x7f088811a350, nfds=1, timeout=-1) at ../sysdeps/unix/sysv/linux/poll.c:29 #1 0x00007f08bcf1124c in g_main_context_poll (priority=<optimized out>, n_fds=1, fds=0x7f088811a350, timeout=<optimized out>, context=0x7f088870dc40) at ../glib/gmain.c:4478 #2 g_main_context_iterate.constprop.0 (context=0x7f088870dc40, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../glib/gmain.c:4170 #3 0x00007f08bcebb903 in g_main_loop_run (loop=0x7f08886bc500) at ../glib/gmain.c:4373 #4 0x00007f08bc0eee7a in pk_client_get_updates (client=0x55fea4671680, filters=filters@entry=2, cancellable=cancellable@entry=0x7f08901cf160, progress_callback=0x7f089bed80f0 <gs_packagekit_helper_cb>, progress_callback@entry=0x7f089beac330 <gs_packagekit_helper_cb>, progress_user_data=progress_user_data@entry=0x7f0888829f60, error=error@entry=0x7f089adcb8b8) at ../lib/packagekit-glib2/pk-client-sync.c:646 #5 0x00007f089beae7fa in gs_plugin_add_updates (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x55fea4f42140, cancellable=cancellable@entry=0x7f08901cf160, error=error@entry=0x7f089adcb8b8) at ../plugins/packagekit/gs-plugin-packagekit.c:708 #6 0x00007f08bd2c39f4 in gs_plugin_loader_call_vfunc (helper=0x55fea483cc00, plugin=0x55fea4622690, app=<optimized out>, list=0x55fea4f42140, refine_flags=33280, cancellable=0x7f08901cf160, error=0x7f089adcba28) at ../lib/gs-plugin-loader.c:707 #7 0x00007f08bd2c4ae4 in gs_plugin_loader_run_results (helper=0x55fea483cc00, cancellable=0x7f08901cf160, error=0x7f089adcba28) at ../lib/gs-plugin-loader.c:1229 #8 0x00007f08bd2cd303 in gs_plugin_loader_process_thread_cb (task=0x55fea4b694a0, object=<optimized out>, task_data=0x55fea483cc00, cancellable=0x7f08901cf160) at ../lib/gs-plugin-loader.c:3342 #9 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x55fea4b694a0, pool_data=<optimized out>) at ../gio/gtask.c:1430 #10 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #11 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5fb5300) at ../glib/gthread.c:827 #12 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #13 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 7 (Thread 0x7f0876eca640 (LWP 6480) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1517 #3 0x00007f089beae79f in gs_plugin_add_updates (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f0850025300, cancellable=cancellable@entry=0x7f086451dda0, error=error@entry=0x7f0876ec98b8) at ../plugins/packagekit/gs-plugin-packagekit.c:706 #4 0x00007f08bd2c39f4 in gs_plugin_loader_call_vfunc (helper=0x7f088c647240, plugin=0x55fea4622690, app=<optimized out>, list=0x7f0850025300, refine_flags=33280, cancellable=0x7f086451dda0, error=0x7f0876ec9a28) at ../lib/gs-plugin-loader.c:707 #5 0x00007f08bd2c4ae4 in gs_plugin_loader_run_results (helper=0x7f088c647240, cancellable=0x7f086451dda0, error=0x7f0876ec9a28) at ../lib/gs-plugin-loader.c:1229 #6 0x00007f08bd2cd303 in gs_plugin_loader_process_thread_cb (task=0x55fea5603d40, object=<optimized out>, task_data=0x7f088c647240, cancellable=0x7f086451dda0) at ../lib/gs-plugin-loader.c:3342 #7 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x55fea5603d40, pool_data=<optimized out>) at ../gio/gtask.c:1430 #8 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #9 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5a675e0) at ../glib/gthread.c:827 #10 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #11 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 6 (Thread 0x7f0874ec6640 (LWP 6474) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1517 #3 0x00007f089beae79f in gs_plugin_add_updates (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f08645b5500, cancellable=cancellable@entry=0x7f0868009d60, error=error@entry=0x7f0874ec58b8) at ../plugins/packagekit/gs-plugin-packagekit.c:706 #4 0x00007f08bd2c39f4 in gs_plugin_loader_call_vfunc (helper=0x55fea483c120, plugin=0x55fea4622690, app=<optimized out>, list=0x7f08645b5500, refine_flags=33280, cancellable=0x7f0868009d60, error=0x7f0874ec5a28) at ../lib/gs-plugin-loader.c:707 #5 0x00007f08bd2c4ae4 in gs_plugin_loader_run_results (helper=0x55fea483c120, cancellable=0x7f0868009d60, error=0x7f0874ec5a28) at ../lib/gs-plugin-loader.c:1229 #6 0x00007f08bd2cd303 in gs_plugin_loader_process_thread_cb (task=0x7f088c078c00, object=<optimized out>, task_data=0x55fea483c120, cancellable=0x7f0868009d60) at ../lib/gs-plugin-loader.c:3342 #7 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x7f088c078c00, pool_data=<optimized out>) at ../gio/gtask.c:1430 #8 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #9 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea524dde0) at ../glib/gthread.c:827 #10 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #11 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 5 (Thread 0x7f089b659640 (LWP 6473) "pool-org.gnome."): #0 syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38 #1 0x00007f08bcf0a7fc in g_mutex_lock_slowpath (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1493 #2 0x00007f08bcf0a843 in g_mutex_lock (mutex=mutex@entry=0x55fea45a0728) at ../glib/gthread-posix.c:1517 #3 0x00007f089beae79f in gs_plugin_add_updates (plugin=plugin@entry=0x55fea4622690, list=list@entry=0x7f0868009cc0, cancellable=cancellable@entry=0x7f0868009b20, error=error@entry=0x7f089b6588b8) at ../plugins/packagekit/gs-plugin-packagekit.c:706 #4 0x00007f08bd2c39f4 in gs_plugin_loader_call_vfunc (helper=0x55fea5a8bc60, plugin=0x55fea4622690, app=<optimized out>, list=0x7f0868009cc0, refine_flags=33280, cancellable=0x7f0868009b20, error=0x7f089b658a28) at ../lib/gs-plugin-loader.c:707 #5 0x00007f08bd2c4ae4 in gs_plugin_loader_run_results (helper=0x55fea5a8bc60, cancellable=0x7f0868009b20, error=0x7f089b658a28) at ../lib/gs-plugin-loader.c:1229 #6 0x00007f08bd2cd303 in gs_plugin_loader_process_thread_cb (task=0x55fea4bddb00, object=<optimized out>, task_data=0x55fea5a8bc60, cancellable=0x7f0868009b20) at ../lib/gs-plugin-loader.c:3342 #7 0x00007f08bd0ae3ef in g_task_thread_pool_thread (thread_data=0x55fea4bddb00, pool_data=<optimized out>) at ../gio/gtask.c:1430 #8 0x00007f08bceee054 in g_thread_pool_thread_proxy (data=<optimized out>) at ../glib/gthreadpool.c:354 #9 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea5a7d980) at ../glib/gthread.c:827 #10 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #11 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 4 (Thread 0x7f08a928c640 (LWP 3337) "dconf worker"): #0 0x00007f08bbf7b81f in __GI___poll (fds=0x55fea442a1e0, nfds=1, timeout=-1) at ../sysdeps/unix/sysv/linux/poll.c:29 #1 0x00007f08bcf1124c in g_main_context_poll (priority=<optimized out>, n_fds=1, fds=0x55fea442a1e0, timeout=<optimized out>, context=0x55fea442a840) at ../glib/gmain.c:4478 #2 g_main_context_iterate.constprop.0 (context=context@entry=0x55fea442a840, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../glib/gmain.c:4170 #3 0x00007f08bceb99e3 in g_main_context_iteration (context=context@entry=0x55fea442a840, may_block=may_block@entry=1) at ../glib/gmain.c:4240 #4 0x00007f08a92963ed in dconf_gdbus_worker_thread (user_data=0x55fea442a840) at ../gdbus/dconf-gdbus-thread.c:82 #5 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea4428580) at ../glib/gthread.c:827 #6 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #7 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 3 (Thread 0x7f08aa2e8640 (LWP 3335) "gdbus"): #0 0x00007f08bbf7b81f in __GI___poll (fds=0x55fea440dfe0, nfds=3, timeout=-1) at ../sysdeps/unix/sysv/linux/poll.c:29 #1 0x00007f08bcf1124c in g_main_context_poll (priority=<optimized out>, n_fds=3, fds=0x55fea440dfe0, timeout=<optimized out>, context=0x55fea440ded0) at ../glib/gmain.c:4478 #2 g_main_context_iterate.constprop.0 (context=0x55fea440ded0, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../glib/gmain.c:4170 #3 0x00007f08bcebb903 in g_main_loop_run (loop=0x55fea440dfc0) at ../glib/gmain.c:4373 #4 0x00007f08bd11083a in gdbus_shared_thread_func (user_data=0x55fea440dea0) at ../gio/gdbusprivate.c:280 #5 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea43eb120) at ../glib/gthread.c:827 #6 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #7 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 2 (Thread 0x7f08aab0d640 (LWP 3334) "gmain"): #0 0x00007f08bbf7b81f in __GI___poll (fds=0x55fea43c0b10, nfds=2, timeout=3996) at ../sysdeps/unix/sysv/linux/poll.c:29 #1 0x00007f08bcf1124c in g_main_context_poll (priority=<optimized out>, n_fds=2, fds=0x55fea43c0b10, timeout=<optimized out>, context=0x55fea43c0a00) at ../glib/gmain.c:4478 #2 g_main_context_iterate.constprop.0 (context=context@entry=0x55fea43c0a00, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../glib/gmain.c:4170 #3 0x00007f08bceb99e3 in g_main_context_iteration (context=0x55fea43c0a00, may_block=may_block@entry=1) at ../glib/gmain.c:4240 #4 0x00007f08bceb9a31 in glib_worker_main (data=<optimized out>) at ../glib/gmain.c:6140 #5 0x00007f08bceeb122 in g_thread_proxy (data=0x55fea43bbf00) at ../glib/gthread.c:827 #6 0x00007f08bbf03b17 in start_thread (arg=<optimized out>) at pthread_create.c:435 #7 0x00007f08bbf886c0 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81 Thread 1 (Thread 0x7f08b8040a80 (LWP 3333) "gnome-software"): #0 0x00007f08bbf7b81f in __GI___poll (fds=0x55fea4dc5980, nfds=4, timeout=6568) at ../sysdeps/unix/sysv/linux/poll.c:29 #1 0x00007f08bcf1124c in g_main_context_poll (priority=<optimized out>, n_fds=4, fds=0x55fea4dc5980, timeout=<optimized out>, context=0x55fea43b06b0) at ../glib/gmain.c:4478 #2 g_main_context_iterate.constprop.0 (context=context@entry=0x55fea43b06b0, block=block@entry=1, dispatch=dispatch@entry=1, self=<optimized out>) at ../glib/gmain.c:4170 #3 0x00007f08bceb99e3 in g_main_context_iteration (context=context@entry=0x55fea43b06b0, may_block=may_block@entry=1) at ../glib/gmain.c:4240 #4 0x00007f08bd0dc2c5 in g_application_run (application=0x55fea43b2120, argc=2114200788, argv=<optimized out>) at ../gio/gapplication.c:2569 #5 0x000055fea2e7d357 in main (argc=1, argv=0x7fff7e042688) at ../src/gs-main.c:49 [Inferior 1 (process 3333) detached] I'm going to try to leave gnome-software in this state so that I can grab any more information you guys need to help resolve this bug. Thanks for the update. I see Thread 8 is waiting for a response from PackageKit, which blocks the other PackageKit-related threads from processing. Maybe a `sudo journalctl -xe | grep PackageK` will show something, but I'm not sure. I think there had been reported a similar "lost response from the PackageKit" bug too. I'll try to find it. I believe this is [1]. Let's close this in favour of it. Please see the [1] for any further updates. [1] https://gitlab.gnome.org/GNOME/gnome-software/-/issues/1118 |